Customer Service Representative

3 weeks ago


Stehekin WA, United States Wheatland Bank Full time

About The Role

As a key member of the Wheatland Bank team, you will play a vital role in ensuring maximum customer satisfaction and service. This position requires a high level of operational support for the branch, including customer service functions, new account openings, and problem resolution.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with the Branch Manager/Service Manager to meet customer needs and achieve branch goals.
  • Assist with daily overdraft decisions and maintain accurate records.
  • Act as Manager on Duty in the absence of the Branch Manager or Service Manager.
  • Ensure compliance with audit requirements and maintain a high level of security and procedural controls.

Requirements

  • High school diploma/GED required.
  • A minimum of 1 year previous related banking experience.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

About You

At Wheatland Bank, we value our employees and offer a dynamic and supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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