Lead Ocean Export Specialist
2 weeks ago
Location: Baltimore MD or Los Angeles CA
About Us...
Join Priority Worldwide's international team, dedicated to delivering the Ultimate Customer Experience while staying at the forefront of technology and environmental sustainability.
As a member of Priority Worldwide, you will be part of a diverse and dynamic organization that values growth and learning in a fast-paced, environmentally conscious work environment. You will have the chance to influence the world through humanitarian initiatives, innovative technology, and eco-friendly practices.
Our Global Commitment
Priority Worldwide is deeply committed to corporate environmental responsibility, having implemented significant measures to enhance employee working conditions and minimize our ecological footprint. Since 2009, we have donated over 10% of our net profits to environmental organizations.
We have a specialized focus on the emergency response sector, leading efforts in planning, preparation, and global response to crises, whether they are domestic oil spills or international natural disasters. With over 20 years of experience collaborating with governments, IGOs, NGOs, charitable organizations, and commercial responders, we are at the forefront of our field.
Your Role...
The Lead Ocean Export Specialist will play a crucial role in our team, acting as a primary liaison for customers and overseeing the complete international shipment process from quotation to delivery. This position requires strong leadership and customer service skills, as well as the ability to foster healthy relationships with international freight forwarding vendors and regulatory bodies. Attention to detail and a willingness to learn are essential traits. Candidates should be culturally sensitive and prepared to work with individuals who may have limited English proficiency.
Essential Skills and Qualifications:
- At least 5 years of experience in Ocean Export
- Familiarity with Cargowise is preferred
- Outstanding customer service abilities
Your Responsibilities...
This role is pivotal in ensuring the timely, efficient, and cost-effective movement of international freight, adhering to customs regulations, preparing documentation, and complying with country-specific regulations. As a service-oriented company, we strive to provide an exceptional customer experience. A positive attitude and teamwork are vital for maintaining strong vendor relationships and fostering a collaborative office environment.
Key Responsibilities Include:
- Evaluate client requests and respond promptly, taking appropriate action or delegating to the relevant team
- Oversee all Ocean Export shipments and client interactions
- Complete FMC filings and conduct audits to ensure compliance
- Manage MARAD reporting and carrier compliance
- Review and approve steamship line carrier contracts
- Ensure timely and cost-effective routing of Ocean Export shipments
- Handle CRP/Secured Shipments appropriately
- Conduct DG reviews and preparations
- Negotiate carrier rates
- Pre-alert shipments in a timely manner
- Invoice agent-routed shipments
- Prepare international documentation, including legalized documents and letters of credit
- Maintain export reports and present statistics to the team
- File AES and ensure accuracy and compliance
- Monitor personal and shared category emails in the exports mailbox
- Liaise with international and domestic agents
- Fulfill rate requests as necessary
- Track cargo and update clients as required
What We Provide...
Compensation packages are tailored to each candidate based on their unique skills, experience, qualifications, and other job-related factors.
- Annual Salary: $50,000-$70,000, based on experience
- Comprehensive Benefits Package (Medical, Dental, Vision)
- 5 Work-from-home days per month
- 3 Weeks Paid Time Off
- 3 Days of Paid Time Off for Volunteer Work
- Quarterly Bonus Program
- 529E College Savings Program
- Retirement Plan
- $20,000 Term Life Insurance Plan
- Mental Health Plan
- Identity Theft Protection Plan
Priority Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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