Lead Ocean Export Specialist
2 weeks ago
Location: Remote or Flexible
About Us...
Join Priority Worldwide's international team dedicated to delivering the Ultimate Customer Experience while staying at the forefront of technology and environmental sustainability. As part of our diverse and dynamic organization, you will have the opportunity to grow your career while contributing to meaningful humanitarian efforts and innovative solutions.
Our Commitment to the Environment
At Priority Worldwide, we prioritize our corporate environmental responsibilities and have made significant strides to enhance our workplace and minimize our ecological footprint. Since 2009, we have donated over 10% of our net profits to environmental initiatives.
With more than 20 years of experience in emergency response, we are leaders in planning and executing global responses to crises, whether they involve domestic oil spills or international natural disasters.
Your Role...
The Senior Ocean Export Agent plays a pivotal role in our operations, serving as a key representative for our clients and overseeing the entire international shipping process from quotation to delivery. This position requires strong leadership and exceptional customer service skills. You will be responsible for fostering positive relationships with our international freight forwarding partners and regulatory bodies.
Essential Skills and Qualifications:
- At least 5 years of experience in Ocean Export
- Familiarity with Cargowise is preferred
- Outstanding customer service abilities
This role is central to our operations, ensuring the timely, efficient, and cost-effective movement of international freight. You will manage traffic, customs regulations, documentation, and compliance with country-specific regulations. A collaborative spirit and a positive attitude are crucial for maintaining strong vendor relationships and a supportive workplace culture.
Key Responsibilities:
- Evaluate client inquiries, respond promptly, and delegate as necessary
- Oversee all Ocean Export shipments and client interactions
- Ensure compliance with FMC filings and conduct audits
- Manage MARAD reporting and carrier compliance
- Review and approve steamship line carrier contracts
- Facilitate timely and cost-effective routing of Ocean Export shipments
- Ensure proper handling of secured shipments
- Conduct dangerous goods reviews and preparations
- Negotiate carrier rates
- Pre-alert shipments efficiently
- Invoice agent-routed shipments
- Prepare international documentation, including legalized and chamber documents
- Maintain export reports and present statistics to the team
- File AES and ensure accuracy and compliance
- Monitor and manage shared category emails
- Coordinate with international and domestic agents
- Complete rate requests as needed
- Track cargo and provide updates to clients
We provide competitive compensation packages tailored to each candidate's unique qualifications, experience, and skills.
- Annual Salary: $50,000-$70,000, based on experience
- Comprehensive Benefits Package (Medical, Dental, Vision)
- 5 Work-from-home days per month
- 3 Weeks Paid Time Off
- 3 Days of Paid Time Off for Volunteer Work
- Quarterly Bonus Program
- 529E College Savings Program
- Retirement Plan
- $20,000 Term Life Insurance Plan
- Mental Health Support
- Identity Theft Protection Plan
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