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Supply Chain Logistics Specialist
2 months ago
Position Overview:
The Logistics Coordinator at CJ Logistics America is tasked with overseeing the coordination of export operations. This role involves assisting with documentation, managing bookings, ensuring customs compliance, and tracking shipments throughout their journey.
Compensation: $20.00 / hr
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via email and phone.
- Develop and implement solutions for expedited international shipments by air.
- Ensure timely delivery of solutions, leveraging experience and innovative thinking to enhance customer satisfaction.
- Accurately input all shipment details into the Transportation Management System (TMS) in a timely manner.
- Organize shipment routing, prepare necessary documentation, and coordinate bookings with air and ground carriers.
- Resolve issues that arise during shipment transit effectively.
- Communicate any delays or complications to customers promptly.
- Assess vendor and carrier rates to maintain competitive pricing.
- Coordinate pick-up and delivery logistics with shippers, consignees, and local clients.
- Engage with airlines, carriers, agents, and brokers to secure scheduling, pricing, and service commitments.
- Guide agents and airlines to ensure seamless transportation of shipments in compliance with regulations.
- Track and update all shipment milestones and statuses in the TMS, ensuring comprehensive notes are recorded.
- Maintain TSA compliance throughout the entire shipment process.
- Document failure types and related notes as necessary.
- Manage multiple priorities and tasks simultaneously.
- Adhere to all Standard Operating Procedures (SOPs).
- Perform additional duties as assigned.
Qualifications:
- Bilingual in Korean and English.
- High School diploma required.
- A minimum of one year of relevant experience in shipping or logistics.
- Ability to make swift and sound decisions that benefit both the company and the customer.
About CJ Logistics:
CJ Logistics provides comprehensive and multimodal logistics solutions, connecting global markets through air, sea, and land transport. As a lead logistics partner (LLP) and third-party logistics provider (3PL), we empower clients to optimize supply chain management, reduce overall costs, enhance operational processes, and foster growth. Our commitment to social responsibility and sustainability drives us to prioritize the well-being of consumers, clients, and employees alike. CJ Logistics specializes in serving regulated industries, including food and beverage, consumer goods, healthcare, and automotive sectors.
CJ Logistics is an Equal Employment Opportunity and Affirmative Action employer, committed to preventing discrimination and harassment of any kind. We participate in the E-Verify program in select locations.
Please note that this job description is not intended to be an exhaustive list of all activities, duties, or responsibilities associated with this position. Responsibilities may change at any time with or without notice.