Client Support Specialist

2 weeks ago


West Chicago, Illinois, United States PackSmart, Inc. Full time
Client Support Specialist

Position Overview:

We are seeking a committed Client Support Specialist to become a part of our sales team at PackSmart, Inc., a premier provider of packaging solutions and supplies. This position necessitates a minimum of 1 year of experience in B2B client support and offers a competitive hourly wage commensurate with experience.

About PackSmart, Inc.:

Join PackSmart, Inc., a family-operated enterprise that has been delivering exceptional packaging solutions since 1979. Our organization prioritizes teamwork, innovation, and a customer-centric philosophy. We provide a nurturing work atmosphere and avenues for professional advancement.

Primary Responsibilities:

  • Manage order processing and address client inquiries
  • Monitor shipments and relay updates to customers
  • Work collaboratively with the Sales Team on various initiatives

Qualifications:

  • Outstanding communication abilities
  • Proficiency in Microsoft Office suite
  • Background in B2B client support
  • Meticulous attention to detail and strong interpersonal skills

Employee Benefits:

  • Opportunities for career advancement
  • Flexible working hours
  • Comprehensive health, dental, and vision coverage
  • 401(k) retirement plan with employer matching
  • Employee assistance programs
  • Initiatives promoting work-life balance


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