Sales Director

4 weeks ago

Los Angeles, California, United States Libo Cosmetics Co., Ltd. Full time

About Libo Cosmetics Co., Ltd.

Libo Cosmetics Co., Ltd. is a leading global provider of innovative and sustainable packaging solutions for the beauty industry. With over 25 years of experience, we are committed to delivering high-quality, environmentally conscious products that meet the evolving needs of our clients.

Job Summary

We are seeking a highly skilled Sales Manager to join our team in Los Angeles. As a Sales Manager, you will be responsible for driving sales growth, managing client relationships, and leading project development initiatives. This role requires someone with a deep understanding of the cosmetics packaging industry and strong project management skills.

Main Responsibilities

  • Sales Development: Lead sales initiatives with direct responsibility and support activities to drive revenue growth.
  • Customer Relationships: Build and maintain trusting relationships with key clients, ensuring high levels of customer satisfaction and retention.
  • Profitability: Identify opportunities to increase profitability through strategic sales and pricing initiatives.
  • KPI Management: Monitor and manage key performance indicators (KPIs) such as overdue accounts, inventory levels, and price adjustments, launching actions as needed.
  • Customer Satisfaction: Prioritize customer satisfaction and retention, ensuring a high level of service and support.
  • Bid and Project Management: Lead bid processes and manage projects involving internal stakeholders across North America, Europe, and Asia.
  • Business Case Development: Create business cases for complex projects to facilitate decision-making.
  • Project Interface: Ensure smooth communication and collaboration between customers and internal teams for new product launches and developments.
  • Reporting: Provide regular updates and key information through company tools. In Libo, we use Microsoft sales system to maintain.
  • Performance Analysis: Analyze monthly results and monitor achievement of sales objectives.
  • Crisis Management: Manage crisis situations effectively, launching dedicated task forces as necessary.
  • Communication and Action Plans: Implement and manage communication and action plans to resolve issues promptly.

Accountability including KPIs

  • Profitability Growth: Ensure profitable growth in sales volume and turnover.
  • Customer Service Metrics: Maintain high levels of customer service and satisfaction.
  • Performance Factors: Ensure the maintenance and improvement of key performance factors, including investment, profit, working capital, and pricing.
  • Project Management: Oversee complex project management and crisis situations, ensuring proactive and reactive communication.
  • Relationship Building: Develop and maintain strong relationships with customers, internal teams, and other stakeholders.

Requirements

  • Minimum of 5 years of experience in sales within the cosmetics packaging industry.
  • Proven track record of successfully managing client relationships and driving sales growth.
  • Strong project management skills with the ability to handle multiple tasks and deadlines.
  • Experience with Microsoft Dynamics Sales is highly preferred.
  • Excellent communication and interpersonal skills, with the ability to work across different cultures and time zones.
  • Must be located in the Los Angeles area.

Expected Salary Range

$80,000 - $100,000 plus bonus and benefits.

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