Culinary Operations Supervisor

2 weeks ago


Fort Lauderdale, Florida, United States Mad Room Hospitality Full time
Company Overview:
Mad Room Hospitality is a vibrant and expanding hospitality group, featuring a variety of dynamic food and beverage venues in South Florida.

Position Summary:
We are in search of a dedicated individual to join our team as a Culinary Operations Supervisor. This role is pivotal in ensuring the seamless operation of our venues while upholding our brand's core values and standards.

Reporting Structure:
This position reports directly to the General Manager, Assistant General Managers, Regional Directors, and Ownership.

Key Responsibilities:
1. **Financial Management:**
- Demonstrate a thorough understanding of the venue's budget and profit & loss statements.

2. **Team Development:**
- Act as a mentor and coach, guiding hourly staff to become brand ambassadors and exceptional service providers.

3. **Operational Oversight:**
- Manage labor schedules in accordance with the venue's budget and forecasting models.
- Successfully oversee a department or cost center.

4. **Cross-Department Collaboration:**
- Partner with various departments to ensure consistent execution of systems and processes, delivering products and services that meet our brand standards.

5. **Guest Engagement:**
- Foster a guest-first environment, ensuring all team members prioritize guest satisfaction in every interaction.

6. **Talent Acquisition and Retention:**
- Support senior management in attracting and retaining top talent, placing individuals in roles that maximize their skills and expertise.

7. **Performance Management:**
- Clearly define goals and expectations for team members, utilizing performance review tools to hold them accountable for their success.

8. **Career Development:**
- Promote staff development and advancement through well-defined career paths.

9. **Learning and Development:**
- Serve as a Learning Coach, developing and implementing training programs to drive continuous improvement and enhance employee retention.

Personal Attributes:
Possess a self-driven approach to personal and professional growth.

Job Type:
Full-time

Compensation:
$60,000 - $80,000 per year

Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Work Schedule:
- 10-hour shifts
- Day and night shifts available

Work Environment:
In-person

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