Fitness Operations Manager
5 days ago
Crunch Fitness - Undefeated Tribe is expanding its operations across Texas and Oklahoma, and we're seeking an experienced Fitness Operations Manager to join our leadership team. This role offers a unique opportunity to be part of a dynamic and collaborative environment, driving growth and success in the fitness industry. The ideal candidate will have a proven track record of managing high-performing teams, delivering exceptional member experiences, and fostering a culture of innovation and excellence.
Job Responsibilities:
- Lead and develop a high-performing team of Member Service Representatives, Kid's Crunch Attendants, Cleaning Attendants, Personal Training Managers, Group Fitness Managers, and Maintenance Technicians to maintain proper staffing levels.
- Monitor and analyze performance metrics to drive business growth, improve member satisfaction, and enhance facility cleanliness.
- Collaborate with the General Manager to develop and implement strategies for sales success, member retention, and operational efficiency.
- Ensure compliance with Crunch Fitness policies, procedures, and service standards, maintaining a crisp, clean facility with equipment operating 100% of the time.
- Utilize Crunch-specific tools to communicate, document, and support overall club operations, including incident reporting, facility standards, internal communications, and process integration.
- Develop and implement effective training programs to enhance employee skills and knowledge, promoting a culture of continuous learning and development.
Requirements:
- 2+ years of experience in fitness facility management, with a proven track record of delivering exceptional results.
- Strong leadership and team management skills, with the ability to motivate and inspire high-performing teams.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, members, and business partners.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Compensation and Benefits:
- Salary: $35,000 - $55,000 per year, depending on experience.
- Paid holidays, flexible PTO, and subsidized health insurance coverage.
- Monthly and quarterly bonus opportunities, based on performance metrics.
- Free gym membership and access to Crunch Fitness training programs.
- 10 days of sabbatical leave after 5 years of service.
About Crunch Fitness - Undefeated Tribe:
We're a dynamic and collaborative organization, dedicated to enriching the lives of our members through the power of well-being. We're committed to creating a culture of innovation, excellence, and customer satisfaction, driving growth and success in the fitness industry. If you're passionate about fitness, leadership, and teamwork, we encourage you to apply for this exciting opportunity.
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