Store Operations Manager

4 weeks ago


Oklahoma City, Oklahoma, United States Red Coyote Running And Fitness Full time
Job Title: Store Operations Manager

At Red Coyote Running And Fitness, we are seeking a highly motivated and experienced Store Operations Manager to join our team. As a key member of our leadership team, you will be responsible for driving and upholding overall customer experience and Red Coyote culture across all stores through leadership and sales training.

Key Responsibilities:

  • Lead and motivate team members to create a positive and welcoming store environment for customers
  • Ensure the store is clean, organized, and well-stocked at all times
  • Convey and relate store policies and procedures to team members to ensure operational efficiency and compliance
  • Provide exceptional customer service by understanding and meeting the needs of customers
  • Resolve customer inquiries and complaints promptly and professionally
  • Stay informed about the latest footwear, apparel, and accessory products
  • Assist in visual merchandising and maintaining product displays to enhance the customer experience
  • Lead by example in delivering excellent customer service and achieving sales goals
  • Provide guidance and motivation to team members, promoting teamwork and a positive work environment
  • Participate in and support store events, clinics, and running groups

Requirements:

  • Embrace RC's core values: Community, Innovation, Trust, Passion, and Kindness
  • Be committed to creating a culture of inclusion
  • Thrive in a dynamic environment
  • Be a proactive team player who takes initiative
  • Value the importance of health and wellness

Measures of Performance:

  • Achieve sales plan
  • Achieve margin plan
  • Achieve IPT targets
  • Achieve Best Running Stores in America targets

What We Offer:

At Red Coyote Running And Fitness, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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