Store Operations Manager

3 days ago

Mission Viejo, California, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and leading a team of retail professionals.

Key Responsibilities
  • Open and close the store in the absence of management, ensuring all systems are started up and the floor and stock room are ready for the business day.
  • Responsible for opening the back door for deliveries and completing product returns, order voids, customer refunds, and cash drops to the safe.
  • Model and deliver a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.
  • Responsible for holding store keys, assisting with and coaching other team members on the warehouse and vendor ordering process, and registering all related sales on assigned cash registers.
  • Assist manager or assistant store manager in reviewing order exceptions, evaluating and developing displays, and maintaining accurate inventory counts.
  • Responsible for basic department pricing, making daily price changes, and ensuring proper signage is displayed at the store.
  • Assist with bookkeeping activities, including cash reports, cash counts, ledgers, and bill payment as necessary.
  • Ensure compliance with state and local laws regarding regulated products and responsible for bag checks of team members before leaving the store.
Requirements
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
What We Offer

Walgreens offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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