Running Store Associate
2 months ago
A Snail's Pace, Inc. has been serving the Southern California walking and running community since 1979. Having been named a Top 50 Running Store in America 12 out of the last 13 years and the Best Store in the West in 2010 and 2015, our unparalleled customer service and our famous 3-2-Run Fit Process truly make us the premiere destination for running and walking gear. Our commitment to helping each customer find the right equipment for their needs keeps them coming back year after year. We are your local retail shop, where ownership is actively involved in day-to-day operations. We are passionate runners, who hire passionate runners, to share their love of the sport with each person that walks through our doors.
The Sales Associate is responsible for providing each customer the best experience in the industry, utilizing the sales techniques and product information you receive from our training program. Sales Associates conduct our 3-2-Run Fit Process, which includes interviewing each customer, conducting a static and dynamic analysis using our video cameras and treadmills, and educating customers on the benefits of products we offer that benefit their specific goals. Additionally, Sales Associates help keep the sales floor well merchandised and clean, while also assisting with receiving and restocking products from the warehouse.
Key Responsibilities:
- Greet customers as they enter the store
- Provide industry leading customer service
- Keep the sales floor clean and tidy at all times
- Fulfill orders and fill in products that are low/out of stock
- Receive and stock products that come in from the warehouse
- Merchandise the sales floor
- Answer customer inquiries and provide product information
- Keep the stock room clean and organized
- Ring up customers utilizing our point of sale system
- Basic knowledge of computers and Microsoft Office platform
- Assist with in-store marketing and promotions
Requirements:
- Friendly and upbeat personality
- Problem solving skills
- Ability to perform basic math and handle cash transactions
- Strong communication skills
- Ability to work under pressure and multitask
- Conflict resolution skills
- Ability to lift up to 50 pounds
- Flexible availability, to include nights, weekends and some holidays
- Running/Active background preferred
Benefits:
- 20% off associate discount
- Free entry to all running club events (12 per year)
- Seeded footwear and apparel
- Quarterly profit sharing
Reports to General Manager and Floor Managers
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