**Office Operations Manager**

4 days ago


Arlington, Washington, United States Ace Handyman Services Full time
About the Role

We are seeking a highly organized and motivated Office Operations Manager to join our team at Ace Handyman Services. As a key member of our operations team, you will be responsible for facilitating customer interactions, managing daily schedules, and providing logistical support to our craftsmen.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner
  • Coordinate schedules and material ordering for multiple craftsmen and projects
  • Utilize our dispatching and schedule management software to optimize operations
  • Return customer calls as needed and follow up with past customers
  • Perform administrative tasks, including paperwork and filing
  • Assist in solving operational logistics to ensure a smooth customer journey
Requirements
  • High school diploma or equivalent
  • 3-5 years of administrative experience, preferably in a customer-facing role
  • Comfortable with sales and customer service
  • Adaptive to technology and able to learn new systems quickly
  • Excellent communication and interpersonal skills
  • Strong problem-solving and multitasking abilities
  • Solid typing skills and proficiency in Microsoft Office
What We Offer
  • Competitive hourly rate of $30.00
  • Vacation time and performance bonuses
  • Cell phone reimbursement and company credit card
  • Flexible scheduling and opportunities for advancement
  • Regular pay reviews and a positive work environment

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