Enrollment Services Coordinator

2 days ago


Saint Peters, Missouri, United States St. Charles Community College Full time
Job Summary

We are seeking a highly skilled Enrollment Services Specialist to join our team at St. Charles Community College. This role provides direct services to students in a face-to-face, phone, and electronic environment, ensuring optimal service and timely resolution of student inquiries.

Key Responsibilities
  • Provide exceptional customer service to students, responding to inquiries and resolving issues related to admission, registration, and academic records.
  • Process admission documents, transcripts, test scores, and other student records, ensuring accuracy and compliance with college policies.
  • Assist students with course registration, navigation, and modification, including drop/add, schedule changes, and withdrawals.
  • Maintain accurate knowledge of college programs, policies, and procedures, as well as technology navigation.
  • Collaborate with colleagues to plan and implement division-wide programs and functions, and assist with state and institutional reporting.
Requirements

To be successful in this role, you will need a high school diploma or equivalent, and a minimum of one year of relevant experience in a college education setting or direct service environment. You must possess excellent communication skills, both written and verbal, and be able to work in a fast-paced environment.

St. Charles Community College is an Equal Opportunity Employer.



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