Service Lane Coordinator

6 days ago


Saint Peters, Missouri, United States St Charles Hyundai Full time
Job Overview

St Charles Hyundai is seeking a highly motivated and customer-focused individual to fill the role of Service Lane Assistant. This position is responsible for providing exceptional customer service, ensuring smooth operations, and contributing to overall customer satisfaction.

Key Responsibilities
  • Greet customers in a friendly and professional manner as they arrive at the service lane.
  • Move and organize service cars in a timely and efficient manner.
  • Assist service advisors and technicians as needed to ensure seamless customer experience.
  • Adhere to all dealership policies and procedures, as well as safety and quality standards.
Requirements
  • High school diploma or equivalent.
  • At least 1 year of customer service experience, preferably in the automotive industry.
  • Knowledge of basic automotive terminology and repair processes.
  • Excellent communication, interpersonal, and customer service skills.
  • Strong organizational and time management skills.
  • Ability to multitask in a fast-paced environment.
  • Must be able to pass a pre-employment background check and drug test.
  • Must have a valid driver's license and maintain an acceptable driving record.
Benefits
  • Hourly wage commensurate with experience.
  • Health, dental, and vision insurance options.
  • 401(k) plan with company match.
  • Paid time off and holidays.
  • Training and development opportunities.
  • Employee discounts on vehicle purchases, parts, and service.


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