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Enrollment Services Coordinator

2 months ago

Saint Charles, Missouri, United States St. Charles Community College Full time
Job Summary

St. Charles Community College is seeking a highly skilled Enrollment Services Assistant to join our team. As a key member of our Student Services Division, you will play a vital role in promoting a customer-centric atmosphere by providing exceptional support to current and prospective students.

Key Responsibilities
  • Provide general information about the college, including assessment, registration, financial aid, and other areas of Student Services.
  • Answer incoming calls and respond to voicemails in a timely and effective manner.
  • Assist with outbound student calls regarding enrollment issues and provide support with computer usage.
  • Monitor and respond to general departmental email and maintain accurate records.
  • Enter data, track information, and prepare reports as needed.
  • Maintain student records, assist with record archiving, and perform various administrative duties.
  • Sort and route mail, order publications, and maintain display racks.
  • Assist with department filing, photocopying, scanning, and other projects as assigned.
  • Download admissions applications, ACT scores, and MOSIS information on a regular basis.
  • Assist with the processing of financial aid applications during peak times.
Requirements
  • High school diploma or general education degree (GED)
  • Minimum one-year, relevant full-time experience in a customer service or administrative role
  • Data entry skills and ability to learn customized programs quickly
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively