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Service Coordinator

2 months ago

Saint Peters, Missouri, United States Ingersoll Rand Full time
Job Summary

The Service Coordinator provides operational support for the St Peters facility, encompassing clerical, administrative, and technical responsibilities. This role is on-site 5 days a week and is not hybrid or remote.

Key Responsibilities
  • Clerical: Handles phone and email correspondence, develops and distributes various correspondence, reports, and presentations. Maintains and orders supplies, departmental files, and schedules maintenance on equipment.
  • Operations: Manages CF Blower scheduling, maintains parts shortages lists, and works closely with Procurement in multiple plants to ensure due dates are met.
  • Service: Maintains price lists, administers parts order entry and processing, and directs repair requests to appropriate Service Tech, Service Engineer, or Service Center.
  • Training: Develops and maintains a record system to ensure appropriate training is completed and recorded per ISO. Assists with software training and provides technical support for department users.
  • Quality: Supports quality objectives through the utilization of quality work instructions, requisitions, and corrective action notices. Maintains and/or generates quality reports.
Requirements
  • High school diploma or GED (or international equivalent) preferred.
  • Experience in manufacturing, sales, or service environment.
  • Effective communication with all levels of the organization.
  • Ability to multi-task.
  • Proficiency in Microsoft Office software and SAP.
What We Offer
  • Competitive pay
  • Competitive 401k match
  • Health and wellness benefits effective day 1
  • Company-paid short-term disability
  • Annual merit increases
  • Paid vacation, sick, holidays, etc.
  • Stock option

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.