Mortgage Loan Officer

3 days ago


Seattle, Washington, United States Zillow Group Full time
About the Role

Zillow Group is revolutionizing the home buying and selling experience, and we're seeking a skilled Mortgage Loan Officer to join our team. As a Mortgage Loan Officer, you will be responsible for originating mortgage loans, providing exceptional customer service, and building relationships with customers and partners.

Key Responsibilities:
  • Originate mortgage loans and provide timely follow-up and courteous professional correspondence
  • Manage incoming calls from customers and provide exceptional customer service
  • Establish and build relationships with customers and partners, including real estate agents
  • Analyze clients' needs to ensure compliance and maximum customer satisfaction
  • Consult with borrowers and guide them through the loan process from inquiry to close
  • Ensure successful completion of all assigned Mortgage Loan Officer Training and Licensing activities
  • Understand and comply with current requirements of applicable federal and state laws and regulations
  • Maintain in-depth knowledge of available loan programs, including FHA, VA, Conventional, ARM, Jumbo, etc.
  • Successfully structure loans for fulfillment partners to underwrite, process, and fund
  • Collaborate with team members and share best practices
  • Perform other duties as assigned
About Us

Zillow Group is a leading real estate marketplace that helps people find and win their home. We're committed to fostering an inclusive, innovative environment where our employees can thrive. Our benefits include comprehensive medical, dental, vision, life, and disability coverages, as well as parental leave, family benefits, retirement contributions, and paid time off.

We're an equal opportunity employer committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.



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