Service Desk Specialist

Service Desk - Tier 2 Specialist Overview The Service Desk - Tier 2 Specialist provides second-tier technical support of business-critical services for internal and external customers while delivering exceptional customer service. Key Responsibilities • Field and troubleshoot incidents and requests via phone and email in the ServiceNow ITSM platform,...

Job Summary:The Service Desk Tier 2 Specialist plays a critical role in providing second-tier technical support for business-critical services to internal and external customers. This position requires excellent communication skills, strong troubleshooting abilities, and the capacity to articulate complex issues effectively.Key Responsibilities:• Field and...

Job SummaryWe are seeking a highly skilled Service Desk Tier 2 Specialist to provide technical support for our business-critical services. As a key member of our IT team, you will be responsible for resolving complex technical issues and providing excellent customer service to internal and external customers.Key ResponsibilitiesField and troubleshoot...

Job SummaryWe are seeking a highly skilled Service Desk Tier 2 Specialist to provide technical support for our business-critical services. As a key member of our IT team, you will be responsible for troubleshooting and resolving complex technical issues, providing excellent customer service, and collaborating with internal stakeholders to ensure seamless...

About the RoleGibraltar Industries is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our clients across Gibraltar.Key ResponsibilitiesDefine and implement processes to expedite cross-business service and support for end-user client populations.Provide guidance and...

Service Desk Team LeadThe Service Desk Team Lead plays a pivotal role in guiding and overseeing the day-to-day activities of the Service Desk Tier II team in assigned regions. This position involves partnering with the Service Desk Manager to provide strategic leadership and foster a culture that prioritizes customer satisfaction for internal and external...

Job SummaryGibraltar Industries, a leading manufacturer and supplier of products and services for North American agtech, renewable energy, residential, and infrastructure markets, is seeking a skilled Help Desk Specialist to join its team.Key ResponsibilitiesProvide technical support and assistance to end-users via phone, email, or chatResolve technical...

Job Details **Help Desk Technician Role** SNI Technology is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical assistance and support to our clients. **Key Responsibilities:** * Provide technical support and assistance to clients via phone, email, or remote access *...

Job SummaryGibraltar Industries is seeking a highly skilled Help Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and service delivery for our core business processes.Key ResponsibilitiesDefine and implement processes to expedite cross-business service and support for end-user...

{"Job Title": "Front Desk Specialist", "Job Summary": "We are seeking a highly skilled and compassionate Front Desk Specialist to join our team at Jax Spine & Pain Centers. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and...

Job SummaryAirPro Diagnostics is seeking a skilled Tier 1 Service Desk Tech to join our IT team. As a key member of our support team, you will provide technical assistance to our team members and customers, ensuring seamless operations and exceptional service.Key ResponsibilitiesProvide remote technical support via phone, email, or chat, utilizing tools like...

Help Desk Technician RoleSNI Technology is seeking a skilled Help Desk Technician to join our team. This contract role will provide technical assistance and support to our clients.Key Responsibilities:Provide customer support and technical assistance for software and hardware issuesWork with high phone volumes and remote supportDevelop strong communication...

Job SummaryWe are seeking a skilled Service Desk Technician to join our IT team at AirPro Diagnostics. As a key member of our team, you will provide technical support and assistance to our employees and customers, ensuring seamless operations and exceptional service delivery.Key ResponsibilitiesProvide technical support and troubleshooting for desktop...

Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Specialist to provide exceptional customer service and manage front desk operations at North Florida Surgeons.Key ResponsibilitiesPatient Interaction:Greet patients and visitors warmly and assist them with check-in and check-out processes.Answer phone calls promptly, providing...

About the Role:The Corps Team is seeking a highly skilled Service Desk Systems Analyst to join our team for a 12+ month contract role. This hybrid position requires 4 days onsite per week in Jacksonville, FL.Key Responsibilities:System Administration: Maintain and manage the ITSM systems, including servers, workstations, and network devices. Perform regular...

Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Specialist to join our team at North Florida Surgeons. As the first point of contact for patients and visitors, this role is crucial in ensuring a welcoming and efficient experience for all patients while managing administrative tasks and supporting the healthcare team.Key...

Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Courtyard by Marriott Jacksonville Flagler Center. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide...

About the RoleWe are seeking a highly skilled Service Desk Systems Analyst to join our team at Corps Team. As a key member of our IT department, you will be responsible for managing and supporting our ITSM platform and associated processes.Key ResponsibilitiesSystem AdministrationMaintain and manage the ITSM systems, including servers, workstations, and...

Help Desk Technician Job DescriptionVista Defense Technologies, LLC (VDT) is seeking a skilled Help Desk Technician to join our team in Jacksonville, FL.Key Responsibilities:Provide technical support to users in a government environment, resolving software, hardware, and network problems.Diagnose and troubleshoot issues, guiding users through step-by-step...

Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Courtyard by Marriott Jacksonville Flagler Center. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide...