Insurance Customer Service Representative

3 days ago


Reston, Virginia, United States State Farm Insurance Full time
Job Title: Office Representative

As an Office Representative at State Farm Insurance, you will play a vital role in providing exceptional customer service and support to our clients. Your primary responsibilities will include:

Key Responsibilities:
  • Assisting customers with their insurance needs and providing personalized support
  • Processing insurance policy changes and updates in a timely and accurate manner
  • Handling incoming and outgoing phone calls, responding to customer inquiries, and resolving issues
  • Maintaining accurate and organized customer files and records
  • Preparing and processing insurance quotes and applications
  • Collaborating with team members to achieve office goals and objectives
  • Promoting and cross-selling insurance products and services to customers
  • Assisting with claims processing and follow-up
  • Maintaining a professional and friendly demeanor at all times
  • Staying updated on insurance industry trends and regulations
  • Attending training sessions and meetings as required

We are seeking a highly motivated and customer-focused individual to join our team. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.



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