Customer Service Representative

12 hours ago


Reston, Virginia, United States Golden West Food Group Full time
About Us

Golden West Food Group is a leading manufacturer and distributor of fine food and beverage products. With a rich history dating back to 1977, our company has established itself as a trusted partner in the foodservice and retail industries.

We are committed to providing high-quality products that meet the evolving needs of our customers. Our team of experts works tirelessly to ensure that every product that leaves our facility meets the highest standards of freshness, nutrition, and eco-friendliness.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service, maintaining a thorough knowledge of our products and policies, and communicating customer feedback to management.

Key Responsibilities:

  • Assist customers with product and sales-related questions via phone and email
  • Maintain a thorough knowledge of new and existing products, as well as policies and merchandising information
  • Communicate customer issues and feedback to management
  • Expertly utilize inventory and ordering systems to efficiently and effectively assist customers and complete orders
  • Assist with product inventories as directed
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems
  • Proactively generate sales and promote Company products
  • Process customer requests for order placement in a timely, accurate, and professional manner
  • Respond effectively to inquiries or complaints

Qualifications and Experience:

  • Excellent customer service and communication skills
  • Experience with EDI systems is preferred
  • Excellent time management skills
  • Maintain customer accounts
  • Solid organizational skills
  • Knowledge of current materials, methods, tools, and equipment (including technology) used in business operations
  • Ability to work collaboratively with other departments and functional teams to coordinate effective solutions
  • Ability to perform under pressure and meet deadlines
  • Ability to work with minimum supervision
  • Minimum of 2-3 years inside sales/customer services preferred

Benefits Overview:

  • Holiday Pay
  • Paid Time Off
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Accident Insurance
  • Life Insurance
  • Flexible Spending Account (FSA)
  • 401k


  • Reston, Virginia, United States APR Consulting Full time

    {"h1": "Customer Service Representative", "h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer...


  • Reston, Virginia, United States Combined, a Chubb Company Full time

    Customer Service Contact Center RepresentativeCombined Insurance, a Chubb Company, is seeking a highly skilled Customer Service Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service to our policyholders.Key...


  • Reston, Virginia, United States Onward Search Full time

    Onward Search is a specialized staffing and talent solutions company that connects professionals with top jobs at leading brands across the nation. We're looking to hire a Customer Service Representative for a banking and financial services company. This role is a great opportunity for individuals who are passionate about delivering exceptional customer...


  • Reston, Virginia, United States Planet Pharma Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Planet Pharma. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to...


  • Reston, Virginia, United States Combined, a Chubb Company Full time

    Customer Service Contact Center RepresentativeCombined Insurance, a Chubb Company, is seeking a highly skilled Customer Service Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, addressing their concerns, and resolving their issues in a...


  • Reston, Virginia, United States Avetix Group Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Avetix Group. As a Customer Service Representative, you will be responsible for providing exceptional service to our valued clients and driving our sales initiatives.Key Responsibilities:Engage with...


  • Reston, Virginia, United States Ultimate Staffing Full time

    Job Title: Customer Care RepresentativesJob Summary:Ultimate Staffing is seeking a Customer Care Representative to join our team. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries, and ensuring customer satisfaction.Key Responsibilities:Communicate with customers...


  • Reston, Virginia, United States JOOLA Full time

    Customer Service RepresentativeJOOLA is seeking a highly skilled and passionate Customer Service Representative to join our team. As a pioneer in table tennis and a rapidly growing player in the pickleball scene, we are looking for someone who shares our enthusiasm for innovation and customer satisfaction.Key Responsibilities:Provide exceptional customer...


  • Reston, Virginia, United States SSi People Full time

    Job Title: Customer Service RepresentativeLocation: RemoteDuration: 4 Months Contract with the potential to extendExciting Bonus IncludedJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at SSi People. As a Customer Service Representative, you will be responsible for providing exceptional customer service to...


  • Reston, Virginia, United States Mamiye Brothers Full time

    Customer Service Representative **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at Mamiye Brothers. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients. **Key Responsibilities:** * Process sales orders, changes,...


  • Reston, Virginia, United States JOOLA Full time

    Customer Service RepresentativeJOOLA is seeking a highly skilled and passionate Customer Service Representative to join our team. As a pioneer in table tennis and a rapidly growing player in the pickleball scene, we are looking for someone who is dedicated to delivering exceptional customer experiences.Key Responsibilities:Provide timely and effective...


  • Reston, Virginia, United States Barton Perreira Full time

    Customer Service RepresentativeBarton Perreira is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers through various channels, including phone, email, and online chat.Key...


  • Reston, Virginia, United States Onward Search Full time

    Onward Search is a specialized staffing and talent solutions company that connects professionals with top jobs at leading brands across the nation. We're seeking a Customer Service Representative for a banking and financial services company to provide exceptional support and accurate information regarding depositor accounts and financial products.This is a...


  • Reston, Virginia, United States Russell Tobin Full time

    Job Opportunity: Customer Service RepresentativePosition: Consumer Services RepresentativeLocation: Remote (Local Candidates Only)Job Description: As a Consumer Services Representative, you will provide high-quality support and problem resolution through multiple channels, including telephonic, chat, email, and US mail. Your role is crucial in enhancing the...


  • Reston, Virginia, United States State Bank of India (California) Full time

    {"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at State Bank of India (California). As a key member of our Virtual Branch & Contact Center, you will be responsible for delivering exceptional customer service and support to our customers through multiple...


  • Reston, Virginia, United States Axelon Services Corporation Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Axelon Services Corporation.About the Role:This is an inbound call center role that requires strong communication and problem-solving skills. The successful candidate will be responsible for handling customer...


  • Reston, Virginia, United States CVS Health Full time

    Customer Service RepresentativeAt CVS Health, we're committed to delivering exceptional customer service and creating a positive experience for our customers. As a Customer Service Representative, you'll play a vital role in achieving this goal by providing a warm and friendly greeting, maintaining eye contact, and offering help locating additional items...


  • Reston, Virginia, United States New England Design & Construction Full time

    Customer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. In this role, you will be responsible for establishing and maintaining strong relationships with our clients, identifying their needs, and providing tailored solutions to meet their insurance and...


  • Reston, Virginia, United States American Society of Civil Engineers Full time

    Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our multichannel contact team at The American Society of Civil Engineers (ASCE). As a key member of our team, you will be responsible for providing top-notch customer service and support to our members through various channels, including...


  • Reston, Virginia, United States IGT Solutions Full time

    Job Title: Call Center RepresentativeLocation: Knoxville, TNJob Type: Full-timeAbout IGT Solutions:We are an equal opportunity employer committed to providing a non-discriminatory environment free from intimidation, harassment, or bias.Job Summary:We are seeking a highly skilled Call Center Representative to join our team. The ideal candidate will have...