Front Desk Coordinator
2 days ago
We are seeking a highly skilled and bilingual Front Desk Specialist to join our team at Staffing Now. As a key member of our front office team, you will be responsible for providing exceptional administrative support to our clients and staff.
Key Responsibilities:- Meet and greet clients, vendors, and visitors in a professional and courteous manner.
- Answer phone calls, respond to emails, and take notes in a timely and efficient manner.
- Compile data and information to determine the next course of action for clients.
- Coordinate referral activities with the Referral Department.
- Review alert calls for leads and create leads on our case management system.
- Process and upload documents in our case management system.
- Organize and scan documents.
- Research police reports in Legal Plex.
- Schedule appointments for investigators.
- Maintain legal files and other relevant information in digital databases.
- Dispute denial claims.
- Make transportation arrangements for clients and manage car service accounts.
- Interact with attorneys and paralegals to discuss intakes timely.
- Communicate constructively and enhance resolutions.
- Receive and send email communication daily.
- Provide support to other administrative staff and perform other duties as assigned.
- Provide translation support for Trenton team members.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Proficient in Microsoft Office Suite and case management systems.
- Excellent organizational and time management skills.
- Ability to maintain confidentiality and handle sensitive information.
- High school diploma or equivalent required.
- Bilingual, facility with English and Spanish required.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
We offer a comprehensive benefits package, including health insurance, dental insurance, vision insurance, 401(k) matching, and paid time off. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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