Front Desk Representative
2 days ago
We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Brunswick Comfort Suites. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our hotel.
Key Responsibilities- Welcoming guests and verifying their reservations
- Providing information about hotel amenities and policies
- Assigning rooms to guests based on their preferences and availability
- Handling guest concerns and resolving issues in a professional manner
- Processing payments and handling billing
- Monitoring security cameras and ensuring guest safety
- Answering phone calls and taking reservations
- Performing administrative tasks such as record keeping and managing guest profiles
- Providing excellent communication and hospitality skills to create a welcoming atmosphere for guests
- Availability to work weekends and evenings
As a Front Desk Representative at Brunswick Comfort Suites, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest experiences and contributing to the success of our hotel. If you are a customer-focused and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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