Front Desk Representative

2 days ago


New Brunswick, New Jersey, United States Nivea Hospitality Full time
About the Role

We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Brunswick Comfort Suites. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our hotel.

Key Responsibilities
  • Welcoming guests and verifying their reservations
  • Providing information about hotel amenities and policies
  • Assigning rooms to guests based on their preferences and availability
  • Handling guest concerns and resolving issues in a professional manner
  • Processing payments and handling billing
  • Monitoring security cameras and ensuring guest safety
  • Answering phone calls and taking reservations
  • Performing administrative tasks such as record keeping and managing guest profiles
  • Providing excellent communication and hospitality skills to create a welcoming atmosphere for guests
Requirements
  • Availability to work weekends and evenings
What We Offer

As a Front Desk Representative at Brunswick Comfort Suites, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest experiences and contributing to the success of our hotel. If you are a customer-focused and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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