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Family Partner I

1 month ago


Los Gatos, California, United States Pacific Clinics Full time
About Pacific Clinics

Pacific Clinics is a leading nonprofit provider of behavioral and mental health services and support in California. Our team of dedicated professionals is committed to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services.

Job Summary

We are seeking a Family Partner I to join our team. As a Family Partner I, you will work within our vision, mission, and philosophy to provide support and coaching on specific skill sets for caregivers. You will also provide a parent perspective in various settings, supporting the development of a shared understanding between individuals and groups based on our service philosophy.

Responsibilities and Duties
  • Utilize personal and professional life experience to provide peer support to parents and caregivers.
  • Provide parents and caregivers with information about our agency and the process and procedures, including the Family Partner I role.
  • Participate in providing a variety of support services for parents/caregivers, including family events, family activities, and recognition events.
  • Coach families to make decisions and develop plans based on their needs, and to use their voice to direct treatment.
  • Collaborate and participate in Child and Family team (CFT) meetings to ensure the parent and family members have access, voice, and choice within the process.
  • Identify community connections for internal teams.
  • Serve as a consultant and support shared understanding to ensure that family and providers understand each other's perspective and information.
  • Provide non-judgmental, culturally informed support to parents and caregivers.
  • Explore, identify, and work to (re)establish natural support systems as needed.
  • Model and coach effective coping techniques for parents and caregivers.
  • Provide a caregiver's perspective in agency service support structures.
  • Assist with the design and implementation of internal and external trainings about the parent perspective.
  • Utilize conflict resolution skills.
  • Participate in continuous learning processes as it relates to engaging youth and families.
  • Maintain and manage schedules effectively to manage the needs of multiple families, meetings, external, and internal customers.
  • Produce and maintain accurate and timely documentation within agency standards.
  • Hold staff accountable to service delivery principles related to the family voice, choice, access, pace, and process.
  • Participate in service improvement and development efforts.
  • Participate in program and system meetings.
Qualifications
  • High School diploma or GED required.
  • Ability to articulate the experience and perspective of a parent/caregiver or relative of a child with complex needs involving mental health, child protective, or probation services.
  • At least 2 years as a parent or caregiver of a special needs child.
Preferred Qualifications
  • Some college education is preferred.
Highly Desirable Qualifications
  • Speak, read, and/or write another language.