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Patient Services Coordinator

2 months ago

West Chester, Pennsylvania, United States Penn Medicine Full time
About the Role

Penn Medicine is committed to delivering exceptional patient care, advancing medical research, and educating future healthcare professionals. As a valued member of our team, the Patient Service Coordinator plays a critical role in providing customer-centered care to patients.

Key Responsibilities
  • Ensure compliance with regulatory standards and maintain accurate records.
  • Manage daily operations, including scheduling, staffing, and performance metrics.
  • Communicate effectively with patients, staff, and management to ensure seamless operations.
  • Develop and maintain efficient systems and processes to support daily operations.
  • Provide administrative support to physicians and management as needed.
  • Assist with patient registration, appointment scheduling, and billing processes.
  • Maintain accurate patient records and update information as necessary.
  • Participate in performance reviews and provide feedback to staff.
  • Collaborate with management to establish and implement practice policies and procedures.
Requirements
  • High School Diploma or Equivalent Required
  • 3+ years of Medical Office Experience Required
  • Advanced degree may be considered in lieu of experience
About Penn Medicine

Penn Medicine is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. We offer a comprehensive compensation and benefits package, including one of the finest prepaid tuition assistance programs in the region.