Patient Services Coordinator West Chester

1 day ago

West Chester, Pennsylvania, United States Pennsylvania Medicine Full time
Patient Service Coordinator - Abramson Cancer Center Clinic, West Chester

Penn Medicine is committed to delivering exceptional patient care, advancing medical research, and educating future healthcare professionals. As a Patient Service Coordinator, you will play a vital role in providing customer-centered care to patients, collaborating with healthcare teams, and ensuring seamless operations in our West Chester office.

Key Responsibilities:
  • Coordinate patient registration, appointment scheduling, and chemotherapy scheduling with precision and attention to detail.
  • Communicate effectively with patients, families, and healthcare teams to ensure timely and efficient care.
  • Manage day-to-day operations, including staffing, scheduling, and performance metrics, to ensure optimal patient flow and satisfaction.
  • Develop and maintain accurate records, reports, and templates to support clinical and administrative operations.
  • Collaborate with healthcare teams to establish, implement, and maintain practice policies, procedures, and efficient systems that support daily operations.
  • Provide administrative support to physicians and managers as needed.
  • Participate in the interviewing process and oversee the training of new hires.
Requirements:
  • High School Diploma or Equivalent (Required)
  • 3+ years of Medical Office experience (Required)
  • Advanced degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience.

Penn Medicine is an Equal Opportunity and Affirmative Action employer. We value diversity and inclusion in our workplace and are committed to creating a welcoming environment for all employees. If you are passionate about delivering exceptional patient care and advancing medical research, we encourage you to apply for this exciting opportunity.

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