Patient Services Associate

4 weeks ago


West Chester, Pennsylvania, United States Penn Medicine Full time

Penn Medicine is dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders.

The Patient Services Associate plays a vital role in maintaining a patient-centered focus, supporting the delivery of high-quality care, and collaborating with clinical, technical, and business professionals across all disciplines.

Key responsibilities include:

  • Assisting with patient intake and registration processes
  • Managing patient calls and inquiries, coordinating appointments, and updating insurance information
  • Performing point-of-service activities, including collecting copays and recording accurate information
  • Staying up-to-date with insurance requirements and billing procedures
  • Ensuring compliance with regulatory standards and participating in cash reconciliation

The ideal candidate will possess excellent communication and problem-solving skills, with a passion for delivering exceptional patient experiences.

Penn Medicine is an equal opportunity employer and welcomes applications from diverse candidates.



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