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Beverage Experience Coordinator

2 months ago

Seattle, Washington, United States Sentral Services Full time
About Sentral Services

Sentral Services is a leading provider of residential hospitality solutions, redefining the way people live. Our mission is to deliver exceptional performance, enhanced experiences, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights, which we call Home+. Our unique communities offer unparalleled locations, innovative tech-enabled services, and premium amenities to elevate everyday life. Sentral Services operates in top cities worldwide, including Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more locations coming soon.

Our Core Values

We are committed to our employees, reflecting our values of being service-first in our actions, thinking like owners, and continuously striving to make one another better. We believe in continuous personal improvement, career growth, and diversity in our workforce. With ongoing learning and development opportunities, leadership coaching, and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and strive for great outcomes.

Position Overview and Responsibilities

At Sentral Services, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Bar Supervisor will be responsible for the planning, execution, and inventory oversight of the beverage experience at the property bar. This position will collaborate jointly with the Lifestyle Manager and Director of Lifestyle to drive the beverage programming while ensuring that all respective amenity spaces are consistently set and activated. The Bar Supervisor will also be responsible for fostering and maintaining relationships with preferred service providers within the local community to ensure exclusive offerings are made available to residents.

Key Responsibilities
  • Uphold Sentral Services' standards, best practices, policies, and procedures, and value of excellence in customer service.
  • Adhere to all food and safety protocol as dictated by city and state requirements.
  • Be the creative behind all beverage programming (i.e., craft cocktail and pre-batching).
  • Oversee and manage all beverage-related inventory.
  • Execute menu offerings to complement all member programming, resident events, and activations.
  • Inspect all food and beverage areas routinely to ensure optimal conditions and report any repair or replacement needs to the respective Directors and Lifestyle Manager.
  • Oversee and own budget, cost analysis, and P&Ls.
  • Drive event activation and execution.
  • Manage all beverage purchases, inventories, and stock levels within the operation.
  • Develop and maintain relationships with distributors/liquor representatives.
  • Acknowledge and promptly greet all guests who walk through the bar.
  • Manage the welcome experience alongside the Lifestyle Team throughout shifts to ensure that every guest/resident is being equally serviced.
  • Collaborate with the Maintenance Department to ensure that the property remains well-maintained.
  • Create beverage menu(s) consistently, as required.
  • Drive sales by upselling products consistently during shifts.
  • Follow all cash handling procedures throughout shifts to ensure transactions are properly managed.
  • Assist with member, resident, and vendor concerns/questions and the facilitating of a solid hospitality experience to the greatest of one's capabilities.
  • Remain knowledgeable of Sentral Life App content and Resident Events and activations.
  • Manage community lighting and music levels throughout the day.
  • Adapt to business needs and demands.
  • Safely utilize all equipment within the bar and property.
  • Perform other related duties and assignments as needed and assigned.
Requirements
  • Previous Bar Supervisor and/or Bar Manager Experience in mid to high volume establishment. 2 years (required).
  • First-hand experience crafting original cocktail and mocktail menus.
  • Inventory management and oversight experience.
  • Previous POS experience (i.e., Micros, Square, etc.) required.
  • Relevant Training Certificate(s).
  • Strong attention to detail.
  • Excellent verbal and written communication skills.
  • Excellent time management and prioritization skills, with the ability to balance multiple projects and priorities.
  • High level of proactiveness and self-initiative, requiring minimal supervision.
  • High level of confidentiality and integrity.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
Sentral Services Benefits
  • Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
  • Time Off: Sentral Services fosters a flexible work lifestyle by offering paid time off, paid holidays, and volunteer hours to all full-time team members.
  • Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.
  • Career Development: We offer extensive learning and development opportunities to support growth.