Clinical Account Executive
1 month ago
LHC Group is the preferred post-acute care partner for hospitals, physicians, and families nationwide. Our team delivers high-quality, cost-effective care that empowers patients to manage their health at home.
We partner with over 60 leading hospitals and health systems to provide patient-centered care in the home. Our goal is to help people, and we're united by a single purpose:
It's all about helping people.
Key Responsibilities- Coordinate referrals of patients to home health, ensuring patient choice of home care services is honored.
- Evaluate patient suitability for home health upon request from the physician/facility.
- Receive referrals from the physician/facility assigned and send to the appropriate branch of the home health agency.
- Act as a liaison between the patient/caregiver and the physician and the home health agency.
- Schedule and coordinate physician follow-up appointments when appropriate.
- Receive patient reports from the agency field staff and communicate those reports directly to the physician/nurse.
- Communicate to the home health agency any orders or changes that the physician implements.
- Responsible for getting the home health physician orders signed and getting a copy of the orders to the home health agency.
- Follow up to ensure that the original order is mailed or delivered to the home health agency.
- Facilitate/orders DME equipment after obtaining a signed prescription from the physician.
- Set up the delivery of the equipment and any special procedures or outpatient services, when applicable.
- Facilitate obtaining the proper physician documentation to meet the home health face-to-face encounter requirement.
- Communicate with the DON or Branch Manager regarding any complaints or concerns that the physician has.
- Provide educational in-services regarding the services provided by the home health agency to physicians, nurses, and other practitioners within a facility/physician office.
- Prior home health experience required.
- Must have formalized clinical training from an accredited institution and be licensed in the state of practice.
- Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation.
- Excellent presentation, negotiation, and relationship-building skills required.
- Must have strong computer skills to meet Microsoft Outlook and CRM software requirements.
- Must have the ability to work independently with minimal supervision and be self-motivated.
LHC Group is an equal opportunity employer - vets, disability.
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