Client Success Manager

4 weeks ago


New York, New York, United States Exegy Inc Full time
Job Title: Client Success Manager

Exegy Inc is seeking a Client Success Manager to join our team in New York City. As a Client Success Manager, you will be responsible for ensuring our clients receive the best client service from a solutions, product, project, and relationship management perspective.

Key Responsibilities:

  • Develop as a subject matter expert across a selection of Exegy's solutions.
  • Manage and develop the relationship with a portfolio of Exegy clients.
  • Proactively identify roadmaps for releases and upgrades showcasing the capabilities to maximize value of Exegy's solutions.
  • Partner with Account Managers, Solutions Consultants, Product Managers, Engineering and Client Support, among other teams, to ensure we are addressing clients' needs.

Requirements:

  • 5+ years in client success, sales, consulting, or similar client-facing roles.
  • Client-Centric Mindset: Dedication to helping clients achieve their business goals with Exegy's solutions.
  • Financial Markets Knowledge: Understanding of Equities, Fixed Income, Derivatives, and Money Markets in the context of Sales and Trading, along with relevant technologies.


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