IT Solutions Functional Analyst

2 weeks ago


Chicago, Illinois, United States Ardagh Group Full time
Role Overview: The IT Solutions Functional Analyst plays a crucial role in delivering expert guidance, recommendations, and innovative solutions for Integrated Business Planning (IBP). This position is primarily focused on supporting the deployment and upkeep of IT solutions and business initiatives aimed at continuous enhancement. The analyst serves as the subject matter expert for all support and master data management systems associated with the IBP framework.Key Responsibilities:
  • Facilitate business process evaluations for Demand Planning, Supply Planning, Inventory Optimization, and Order Fulfillment.
  • Implement design and configuration setups of IT Planning applications in accordance with business specifications.
  • Create functional specifications for system modifications, interfaces, reports, and user interfaces to achieve business goals.
  • Oversee the design, execution, and integration of systems and processes tailored to specific business sectors or departments.
  • Foster collaborative relationships across all organizational tiers within Information Technology, internal business stakeholders, technical support teams, and external partners.
  • Lead project teams to ensure timely and budget-compliant project completions.
  • Identify trends and deficiencies within current systems and processes.
  • Recommend projects aimed at enhancing systems, processes, and infrastructure.
  • Address daily operational challenges to fulfill user, business, and production needs.
  • Ensure effective communication and documentation regarding status updates, root causes, and resolutions.
  • Conduct testing of new system functionalities and quality assurance processes.
  • Develop and revise support documentation for production troubleshooting.
  • Collaborate with IT Application Support and external partners to resolve software issues.
  • Continuously monitor updates from software vendors and propose enhancements that add value.
  • Work alongside Implementation Partners, IT, and Business representatives to develop and test new functionalities.
Essential Skills / Qualifications:
  • Bachelor's degree in Information Technology or a related discipline.
  • Over 5 years of experience with integrated planning solutions such as Blue Yonder, SAP APO, SAP, or similar.
  • Strong technical knowledge of SAP ECC modules including PP, SD, and LE.
  • Familiarity with IT infrastructure and cloud technologies.
  • Proven ability to build and maintain customer trust and confidence.
  • Willingness to travel: 10-20%.
Preferred Skills / Qualifications:
  • In-depth understanding of application development and lifecycle management.
  • Capability to assess project, program, and portfolio requirements.
  • Exceptional communication skills, both written and verbal.
  • Knowledge of business methodologies, processes, and strategic planning.
  • Expertise in problem analysis and design techniques.
  • Strong analytical and conceptual abilities; capacity to generate original ideas.
  • Facilitation of business meetings and influence on best practices.
About Ardagh Group: Ardagh Group stands as a global leader in glass packaging solutions. With a legacy that dates back to 1932, our workforce has expanded to over 20,000 individuals across Europe, Africa, and North America. We are dedicated to sustainability and innovation, providing packaging solutions for renowned brands worldwide.
  • Ardagh produces millions of containers daily for beverages and more.
  • Our focus is on recyclable packaging materials to promote a sustainable future.
  • We prioritize the success and development of our employees.
Benefits Offered:
  • Comprehensive medical, dental, and vision plans.
  • Life insurance coverage.
  • 401(k) retirement plan with company matching.
  • Paid holidays, vacation time, and additional benefits.
  • Employee Assistance Program and tuition reimbursement.
  • Opportunities for professional and personal development.
  • Flexible and hybrid working arrangements.
Ardagh Group is an Equal Employment Opportunity (EEO) Employer that values diversity and inclusion in the workplace.

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