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Patient Services Coordinator

2 months ago


Chicago, Illinois, United States Advocate Aurora Health Full time

Key Responsibilities:

Plays a vital role in the healthcare facility by delivering essential resources, guidance, and safety to patients, visitors, staff, and medical professionals.

1) Ensures exceptional customer service by warmly greeting and assisting each individual that approaches the Guest Services area.

2) Acts as a liaison between patients and healthcare providers, facilitating effective communication and addressing inquiries.

3) Maintains a welcoming environment by providing information about hospital services and amenities.

4) Supports the operational needs of the facility by coordinating transportation and other logistical services.