Patient Services Coordinator

3 days ago


Chicago, Illinois, United States Rosalind Franklin University of Medicine & Science Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Services Representative to join our team at Rosalind Franklin University of Medicine and Science. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities
  • Greet patients in a polite and prompt manner, providing necessary instructions and directions.
  • Coordinate and schedule appointments, relay necessary information to staff, and answer phones in a timely and pleasant manner.
  • Complete necessary paperwork, update patient information, and collect copays.
  • Maintain a clean and orderly waiting area, overseeing patient movement and reporting any issues or irregularities.
  • Assist with clerical responsibilities, including photocopying, computer input, and other delegated tasks.
  • Balance cash and credit card payments, assist with collections, and respond to written, faxed, and phoned chart requests.
Requirements
  • High School Diploma or GED
  • Customer service or medical office experience
  • Knowledge of reception/scheduling tasks, practice policies/procedures, and paperwork
  • Ability to communicate clearly, establish cooperative relationships, and project a pleasant and professional image
Preferred Qualifications
  • Medical office experience
  • Bilingual
Working Conditions

The selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.

Rosalind Franklin University of Medicine and Science is an equal opportunity employer and welcomes applications from diverse candidates.



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