Sales and Education Coordinator

2 weeks ago


Orange, California, United States cesna Full time
Job Overview

The Sales and Education Coordinator is a key role within our team, responsible for driving retail sales growth and delivering exceptional customer experiences in assigned stores. This position requires a strong sales background, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Develop and execute sales strategies to achieve retail sales goals in assigned stores
  • Build and maintain strong relationships with retailer management and staff to drive sales growth and customer satisfaction
  • Monitor stock levels, manage inventory, and execute special events to drive sales and customer engagement
  • Train and educate store staff on Tata Harper products and protocols to ensure consistent customer experiences
  • Collaborate with the Global Education Director to explore training needs, ideas, and questions
  • Manage freelance sales teams, coordinate training, and ensure adherence to Tata Harper Skincare protocols
  • Plan and execute in-store events, manage event setup, and track pre-sell and performance
  • Provide comprehensive training and motivation to inter-sell and store staff on products and promotions
  • Partner with store management to achieve targets, resolve issues, and maintain positive relations
Requirements
  • Retail beauty sales experience
  • Sales experience in a beauty retail setting (Sephora experience preferred)
  • Retail experience and customer service experience
  • Spa experience (optional) or esthetics license
  • Organized and self-motivated
  • Good written and verbal communication
  • Negotiation skills
  • Flexibility
  • Emotional intelligence
  • Prospecting ability
  • Strong sales closing skills
Personal Attributes
  • Friendly and outgoing personality
  • Goal-driven
  • Problem-solving


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