Part-Time Sales Leader

2 weeks ago

Birch Run, Michigan, United States Ascena Full time

About Us

At Ascena, our mission is to empower women through fashion and self-expression. Our company, founded by Lena Bryant, has been a leader in the plus-size market for over 120 years. We pride ourselves on creating a culture that values diversity, inclusivity, and acceptance of all shapes and sizes.

Job Overview

We are seeking a Part-Time Sales Leader to join our team at Lane Bryant. As a Sales Leader, you will be responsible for leading all activities related to providing exceptional customer service and driving sales growth. You will be the face of our brand, embodying our values and principles, and ensuring that every customer has a positive experience in our store.

Key Responsibilities

  • We Value Our People
    • Lead with integrity and demonstrate care for all associates
    • Assist with developing internal bench strength
    • Support the onboarding experience to position associates for excellence in role and career progression
    • Partner with Store Manager on self-development goals
    • Encourage continuous growth; celebrate positive performance and service behaviors
    • Share information and communicate clearly; foster dialogue around solutions and continuous learning
    • Ensure compliance with company policies and procedures and applicable laws at all times
  • We Love Our Customer
    • Represent Lane Bryant by adhering to our brand guidelines; articulate current trends in every client interaction
    • Support a culture that inspires and empowers team to consistently exceed client expectations
    • Ensure business is driven by each segment with our Roles Leader program
    • Lead and direct execution of tasks; drive a high level of productivity
    • Hold self and associates accountable for consistently demonstrating Lane Selling; model behaviors
    • Resolve customer concerns quickly and effectively and empower team to do the same
  • We Win As A Team
    • Foster a culture that embraces diversity in thought, background, and experience
    • Demonstrate transparency; influence in a courageous and respectful way to drive strategy and results
    • Ensure all communications are shared with appropriate audience
    • Support a culture that values how work is done as much as the outcome
    • Report to work as scheduled; record time worked accurately by using our time and attendance system; remain flexible to the needs of the business
    • All other duties as assigned by Store, District, or Regional Leaders
  • We Take Action and Own Our Results
    • Drive operational excellence;
    • Using our Brand Guide, support visual updates and maintain visual merchandising standards
    • Partner with Store Manager to recognize opportunity; adjust strategy to align with business demands
    • Prioritize and control workload through successful planning and delegation
    • Manage controllable expenses
    • Comply with Asset Protection policies and practices; promote health and safety within store
  • We Innovate and Learn Fast
    • PUSH for innovative solutions that bring originality to the organization
    • Embrace change; lead teams with a sense of urgency and agility
    • Promote a test and learn culture
    • Initiate continuous product movement based on Brand directives, client profile, and store sales
    • Contribute to an environment that promotes taking risk and out-of-the-box thinking

Requirements

  • Strong communication and customer service skills
  • 6 months specialty retail experience, preferred
  • Prior management experience preferred
  • Technology proficient and strong business acumen
  • Works a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
  • Must be able to read, write and communicate in English; other languages desirable
  • High school diploma (or equivalent) required

Physical Demands

  • Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock and complete other tasks; frequently involves prolonged pushing, pulling, bending, squatting, and reaching and may involve tight or confined spaces
  • Frequently operate computerized register system
  • Respond in person to occasional, unscheduled store banking requirements and store alarms
  • Adjust or move objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available
  • Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using an 8-foot ladder
  • Constantly interact with and assist coworkers and clients and other members of the public

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