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Sales Associate III

2 months ago

Birch Run, Michigan, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate III to join our team at Tapestry. As a Sales Associate III, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Sales and Service: Meet customer needs through solution-oriented and forward thinking, building credibility and trust as a personal fashion advisor.
  • Product Knowledge: Develop and maintain a deep understanding of our products, including current collections and trends.
  • Customer Relationships: Build lasting and loyal relationships with customers, understanding their needs and tailoring your approach to meet their expectations.
  • Store Operations: Maintain a high level of store appearance, adhering to all retail policies and procedures, and leveraging Coach's tools and technology to support relationship building and clienteling efforts.
Requirements
  • Experience: 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical Skills: Knowledge of cash registers systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet.
  • Physical Demands: Ability to communicate effectively with customers and team, mobility to maneuver the sales floor and stock room, and ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds.
About Tapestry

Tapestry is a leading global house of brands that designs, markets, and distributes consumer products in over 180 countries worldwide. Our portfolio includes Coach, Kate Spade New York, and Stuart Weitzman, among others.