Insurance Claims Specialist

2 weeks ago

Scranton, Pennsylvania, United States NVP Warranty Full time
Job Overview

Are you ready to leverage your expertise in a meaningful way? At NVP Warranty, we recognize that every position contributes to our mission. Embark on a rewarding journey where you play a vital role in our organization.

Flexible Work Options: We provide hybrid remote work opportunities.

Position Summary: The Claims Adjuster is tasked with assessing policyholder claims, investigating incidents or damages described in the claims, and determining the legitimacy of reimbursement requests.

Key Responsibilities:

  • Conduct comprehensive investigations to verify vehicle service contract details, eligibility criteria, and assess any applicable warranties.
  • Analyze claim specifics to identify mechanical failures.
  • Request and evaluate inspection results as necessary.
  • Confirm component coverage and labor rates based on contract specifics.
  • Utilize resources for parts and labor to achieve optimal outcomes involving new, used, or rebuilt components.
  • Decide on the best repair methods based on case details, pricing, and warranty status.
  • Accurately estimate repair costs using relevant software.
  • Apply contract terms and conditions appropriately to all claims.
  • Authorize necessary repairs, towing, lodging, and rentals in line with contract stipulations.
  • Timely escalate claims that exceed authority limits to the Claims Manager.
  • Maintain proactive communication with stakeholders to ensure a top-tier claims experience.
  • Ensure precise and consistent documentation of files.
  • Monitor call queues and manage agent availability effectively.
  • Anticipate and address all customer needs, both internal and external.
  • Primarily manage claims calls from designated queues.

Qualifications and Skills:

  • High School Diploma or GED is required; a Bachelor's Degree is preferred.
  • 1-3 years of relevant work experience is required, ideally in the automotive repair or parts sector.
  • ASE or manufacturer certifications are advantageous but not mandatory.
  • Exceptional organizational and customer service abilities.
  • Strong technical knowledge in automotive repair and claims processes is essential.
  • Excellent negotiation, verbal, and written communication skills.
  • Sound critical thinking skills to analyze problems, gather data, and draw valid conclusions.
  • Proficient in mathematical calculations.
  • Familiarity with typing and software applications, including Microsoft Office and claims processing systems.
  • Ability to maintain accuracy and follow through on tasks.
  • Must handle confidential information with discretion and work effectively both independently and as part of a team.

Physical Requirements:

  • Ability to stand, walk, sit, bend, and use a computer for extended periods.
  • Occasional lifting or moving of items up to 25 pounds; specific vision abilities required include close, distance, color, and peripheral vision.
  • Work environment typically has a moderate noise level.

  • Insurance Claims Specialist

    2 weeks ago

    Scranton, Pennsylvania, United States NVP Warranty Full time

    Job OverviewJoin the NVP Warranty TeamWhat We OfferØ Flexible Work ScheduleØ Competitive Compensation based on experienceØ Comprehensive Health Benefits including Medical, Dental, Vision, and Optional InsuranceØ Paid Time Off and HolidaysØ Retirement Plan with Employer ContributionØ Monthly Transportation AllowanceØ Employee Recognition ProgramsØ...

  • Social Security Disability Claims Specialist

    1 day ago

    Scranton, Pennsylvania, United States Steppacher Law Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Social Security Disability Claims Specialist to join our team at Steppacher Law. As a key member of our team, you will play a crucial role in assisting our lawyers with Social Security disability claims, ensuring that our clients receive the best possible representation.Key ResponsibilitiesClient...

  • Client Support Specialist

    2 weeks ago

    Scranton, Pennsylvania, United States NVP Warranty Full time

    Job OverviewThe Client Support Specialist will deliver exceptional assistance to all incoming inquiries and general claims questions from customers, including contract holders, dealerships, agents, and automotive repair facilities. This role is designed to operate in a hybrid work environment.KEY RESPONSIBILITIES· Manage a substantial volume of incoming...

  • Practical Nursing Specialist

    2 weeks ago

    Scranton, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    POSITION OVERVIEWThe Commonwealth of Pennsylvania is in search of dedicated and compassionate individuals who are committed to providing exceptional care to our residents. Our facilities prioritize the well-being of veterans and their spouses, ensuring they receive top-notch support.If you are a proactive and skilled Practical Nursing Specialist with a...

  • Insurance and Financial Strategy Associate

    2 weeks ago

    Scranton, Pennsylvania, United States Northwestern Mutual Full time

    Job OverviewFinancial Planning Specialist – Insurance & StrategyThis position is integral to the Financial Planning Department, assisting financial advisors in providing clients with financial stability through a thorough planning approach that incorporates risk management and investment solutions. The focus is on enhancing the productivity and...

  • Cable Installation Specialist

    1 week ago

    Scranton, Pennsylvania, United States Smart Cable Tech LLC Full time

    Job SummarySmart Cable Tech LLC is seeking a skilled Cable Installation Specialist to join our team. As a Cable Installation Specialist, you will be responsible for installing and maintaining cable television, phone systems, and internet systems in residential settings.Key Responsibilities:Provide exceptional customer service to ensure customer...

  • Cable Installation Specialist

    7 days ago

    Scranton, Pennsylvania, United States Smart Cable Tech LLC Full time

    Job SummarySmart Cable Tech LLC is seeking a skilled Cable Installation Specialist to join our team. As a Cable Installation Specialist, you will be responsible for installing and maintaining cable television, phone systems, and internet systems in residential settings.Key Responsibilities:Provide exceptional customer service to ensure customer...

  • Healthcare Support Specialist

    2 weeks ago

    Scranton, Pennsylvania, United States North Penn Cardiovascular Specialists Full time

    Position OverviewJoin our dedicated team at North Penn Cardiovascular SpecialistsWe are seeking Healthcare Support Specialists to enhance our operations. This role encompasses both administrative and clinical responsibilities, ensuring the smooth functioning of our healthcare facility. We are looking to fill two full-time positions.Key...

  • Traveling MRI Imaging Specialist

    2 weeks ago

    Scranton, Pennsylvania, United States Assured Nursing Full time

    Position OverviewAssured Nursing is in search of a dedicated traveling MRI Imaging Specialist for an exciting opportunity.Role SpecificationsSpecialty: MRI Imaging SpecialistField: Allied Health ProfessionalContract Duration: 13 weeks40 hours per weekShift Pattern: 10 hours, daytimeEmployment Type: TravelThe selected candidate will engage in a 6a-4p...

  • Support Specialist

    2 days ago

    Scranton, Pennsylvania, United States Kaleidoscope Family Solutions, Inc. Full time

    Job OpportunityAbout Kaleidoscope Family Solutions, Inc.Kaleidoscope Family Solutions, Inc. is a leading provider of community and home-based services for individuals with developmental and intellectual disabilities. Our team is dedicated to creating personalized goals and experiences that enhance the lives of those we serve.Job SummaryWe are seeking a...

  • Caregiver Specialist

    1 day ago

    Scranton, Pennsylvania, United States Interim HealthCare of NEPA Full time

    About the RoleWe are seeking a compassionate and skilled Caregiver Specialist to join our team at Interim HealthCare of NEPA. As a Caregiver Specialist, you will play a vital role in providing high-quality care and support to our patients in various facilities throughout Lackawanna County.Key ResponsibilitiesCare for the Personal Care and Hygiene Needs of...

  • Culinary Preparation Specialist

    7 days ago

    Scranton, Pennsylvania, United States Compass Group Careers Full time

    Job OverviewPosition: Culinary Preparation SpecialistCompany: Compass Group CareersSummary: We are seeking dedicated individuals to join our culinary team as Culinary Preparation Specialists. This role involves preparing food items and ensuring high-quality service to our customers while adhering to safety and sanitation standards.Key Responsibilities:Review...

  • Traveling MRI Imaging Specialist

    2 weeks ago

    Scranton, Pennsylvania, United States Marvel Medical Staffing Allied Full time

    Marvel Medical Staffing Allied is in search of a traveling MRI Imaging Specialist for an exciting opportunity. Position Overview & Requirements Specialty: MRI Imaging Specialist Discipline: Allied Health Professional Duration: 13 weeks 34 hours per week Shift: 8 hours Employment Type: Travel The pay package is based on 8-hour shifts and 34...

  • Real Estate Legal Support Specialist

    7 days ago

    Scranton, Pennsylvania, United States Needle Law, P.C. Full time

    Job OverviewPosition: Real Estate Legal Support SpecialistWe are seeking a dedicated Real Estate Legal Support Specialist with exceptional communication abilities and a robust work ethic. The role encompasses a variety of responsibilities, including the meticulous preparation and examination of closing documents, such as disclosures and title insurance...

  • Radiology Specialist

    2 days ago

    Scranton, Pennsylvania, United States Britt Medical Search Full time

    Job Opportunity at Britt Medical SearchWe are seeking a highly skilled Radiology Specialist - Breast Imaging to join our team at Britt Medical Search. As a leading medical recruitment agency, we specialize in connecting top talent with premier healthcare organizations.About the Role:Provide expert radiological services in breast imaging, including...

  • Personal Support Specialist

    7 days ago

    Scranton, Pennsylvania, United States Kaleidoscope Family Solutions, Inc. Full time

    Job OverviewPosition: Personal Support SpecialistCategory: Direct Care ServicesEducation Requirement: High School Diploma or GEDAbout Kaleidoscope Family Solutions, Inc.Kaleidoscope Family Solutions, Inc. is dedicated to providing community and home-based services for individuals with developmental and intellectual disabilities. Our mission is to partner...

  • Family Visitation Specialist

    8 hours ago

    Scranton, Pennsylvania, United States Employment Opportunity & Training Center of NE PA Full time

    Job SummaryWe are seeking a highly skilled and compassionate Supervised Visitation Specialist to join our team at the Employment Opportunity & Training Center of NE PA. As a key member of our Parent Child Programs department, you will play a critical role in ensuring the safety and well-being of children and families in our community.Key...

  • Industrial Equipment Maintenance Specialist

    7 days ago

    Scranton, Pennsylvania, United States The AZEK Company Full time

    Industrial Equipment Maintenance Specialist – The AZEK CompanyLocation: Scranton, PACompany: The AZEK CompanyShift: 4x4 Schedule, 12-Hour ShiftsAre you ready to contribute to a sustainable future?The AZEK Company, a frontrunner in innovative building solutions, is enhancing its workforce in Scranton, PA, and we are seeking skilled Industrial Equipment...

  • Industrial Equipment Maintenance Specialist

    2 weeks ago

    Scranton, Pennsylvania, United States The AZEK Company Full time

    Industrial Equipment Maintenance Specialist – The AZEK CompanyLocation: Scranton, PACompany: The AZEK CompanyShift: 4x4 Schedule, 12-Hour ShiftsAre you ready to contribute to a sustainable future?The AZEK Company, a frontrunner in innovative building solutions, is enhancing its workforce in Scranton, PA, and we are seeking skilled Industrial Equipment...

  • Visitation Coordination Specialist

    2 weeks ago

    Scranton, Pennsylvania, United States Employment Opportunity & Training Center of NE PA Full time

    Position Title:Visitation Coordination Specialist Department:Family Support Programs Employment Type: Full-Minimum Experience: Entry-level Compensation Rate: $19.00 Hourly Description:Job Title:Visitation Coordination Specialist Reports To:SVTeam Lead Hours: FT – evenings and weekends are required FLSA Status: Non-exempt, hourly Summary: Oversees and...