Front Desk Associate
4 weeks ago
As a Front Desk Associate at KW Property Management & Consulting, you will be the first point of contact for residents, guests, and employees. Your excellent customer service skills and ability to multitask will make you an asset to our team.
Key Responsibilities:
- Provide exceptional customer service to residents, guests, and employees
- Monitor and authorize entrance and departure of employees, visitors, and other persons to maintain security of premises
- Coordinate with office administrative staff to maintain and update unit owner information in computer database
- Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents
- Report any violations of the Rules and Regulations that are noticed at any time
Work Environment:
The working environment will be indoor and will require team members to sit and stand frequently. Low to moderate noise level in the workplace.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Required Education and Experience:
- High school diploma or GED; some college preferred
- Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills
- Minimum six months related experience and/or training.
- Literate in English required
- Previous work experience in the hospitality industry highly preferred
Position Supervision:
Employee reports directly to the department supervisor and/or the Association Manager of the community.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
KW Property Management & Consulting is a drug-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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