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Retail Banking Specialist

2 months ago

Wellesley, Massachusetts, United States TD Bank Full time
Job Description

Job Title: Retail Banker I

Job Summary: We are seeking a highly motivated and customer-focused Retail Banker I to join our team at TD Bank. As a Retail Banker I, you will play a key role in delivering exceptional customer service and providing financial solutions to our customers.

Key Responsibilities:

  • Provide financial expertise and consultative advice to customers to identify their banking needs and provide solutions.
  • Build and maintain strong relationships with customers to understand their financial goals and objectives.
  • Utilize customer relationship management tools to proactively identify customer solutions and lead-focused outbound sales activities.
  • Make product recommendations based on customer needs and highlight product features and benefits.
  • Participate in customer outreach, servicing, and advice activities to deliver on our unexpectedly human promise.

Requirements:

  • HS Diploma or GED
  • 1+ years related experience required
  • Teller experience (Preferred)
  • Cross trained to take customer transactions
  • Superior Customer Service skills
  • Strong organization skills to handle multiple tasks in a fast-paced environment
  • Excellent communication skills with ability to be concise, clear, and consistent
  • Demonstrated ability to schedule and prioritize work
  • Demonstrated ability to work independently and within deadlines
  • Sound judgment in decision making and effective problem solving
  • Proficient in Microsoft Office
  • Notary License (Preferred)

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply: If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application today.