Room Quality Supervisor
2 weeks ago
Position Overview:
Join our dedicated team at Hilton Grand Vacations as a Room Quality Supervisor, where your attention to detail and commitment to excellence will enhance our guests' experiences.
Key Responsibilities:
As a Room Quality Supervisor, you will be responsible for maintaining the highest standards of cleanliness and quality control in guest accommodations and public areas. Your role will include:
- Conducting thorough inspections of assigned units to ensure they meet our quality benchmarks.
- Overseeing the cleanliness of public spaces, ensuring they are welcoming and well-maintained.
- Performing cleaning tasks as required to uphold our standards.
- Identifying and reporting any quality issues to management for prompt resolution.
- Completing written inspections as directed by management.
- Restocking any missing inventory items in guest units.
- Reporting maintenance concerns and suspicious activities to the appropriate channels.
- Securing all departmental assets and supplies in storage.
- Assisting management with accurate inventory management of linens and supplies.
Qualifications:
To excel in this role, candidates should possess the following:
- Proven ability to manage multiple tasks effectively.
- Strong communication skills, both verbal and written, to interact with team members and guests.
- A minimum of 1 year of experience in housekeeping.
- A valid driver's license.
Preferred Qualifications:
While not mandatory, the following qualifications are advantageous:
- A High School Diploma or equivalent.
Diversity and Inclusion:
We are proud to be an equal opportunity employer, valuing diversity within our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations:
We are committed to providing reasonable accommodations for individuals with disabilities to participate in the job application process, perform essential job functions, and receive other employment benefits.
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