Room Attendant

2 weeks ago


Orlando, Florida, United States Marriott Vacations Worldwide Full time

Hourly Rate:
$21.

Shift: 1st; must be available to work weekends and holidays.

POSITION OVERVIEW Are you meticulous with a keen eye for detail? Do you take pride in your efficiency? If you appreciate a collaborative and welcoming work atmosphere, consider a role in Housekeeping at Marriott Vacations Worldwide. Here, you will play a vital role in creating a comfortable environment for our Owners and guests, while benefiting from our commitment to associate well-being.

As a Room Attendant, your primary responsibilities will include cleaning villas for incoming guests and servicing villas during their stay.

Your duties will encompass responding to guest requests, stocking cleaning carts with necessary supplies, and replenishing amenities.

To ensure we deliver exceptional service, your role will involve maintaining consistently high standards in room services.

KEY RESPONSIBILITIES
  • Respond promptly to requests from guests and other departments.
  • Prepare cleaning carts with supplies and transport them to designated areas.
  • Access guest rooms following established procedures to ensure vacancy.
  • Replace guest amenities and supplies in rooms.
  • Change out dirty linens and towels for fresh items.
  • Make beds and neatly arrange towels.
  • Clean bathrooms thoroughly.
  • Dispose of trash, dirty linens, and room service items.
  • Verify that all appliances are present and functional in the room.
  • Organize desk items, furniture, and appliances.
  • Dust, polish, and remove marks from walls and furnishings.
  • Vacuum carpets in guest rooms and hallways.

Adhere to all company policies regarding safety and security; report maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications; and store flammable materials properly.

Maintain a clean and professional appearance; uphold confidentiality of proprietary information.

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; and express genuine appreciation to guests.

Communicate with others using clear and professional language. Collaborate with team members to achieve common goals. Ensure compliance with quality expectations and standards. Physical Requirements: Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for extended periods. Exhibit attention to customer service with a professional demeanor. Availability for a flexible schedule, including evenings, weekends, and holidays. Perform other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.


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