Room Attendant

2 weeks ago


Orlando, Florida, United States Doubletree Orlando Full time

Job Overview:

A Room Attendant plays a crucial role in ensuring that guest accommodations are kept clean, organized, and welcoming. This position involves daily servicing of guest rooms, hallways, and common areas in accordance with hotel standards. Responsibilities include restocking supplies, changing bed linens, and replenishing guest amenities while adhering to safety and security protocols.

Además, el personal de limpieza puede ser responsable de realizar actividades de limpieza profunda en las habitaciones de los huéspedes, así como de colaborar en tareas de mantenimiento preventivo.

Key Responsibilities:

  • Provide friendly and service-oriented interactions with guests and team members.
  • Maintain consistent attendance as per hotel scheduling requirements.
  • Uphold high standards of personal grooming and appearance, including wearing the designated uniform and name tag.
  • Follow hotel standards and regulations to promote safe and efficient operations.
  • Thoroughly clean and restock the required number of guest rooms during each shift.
  • Complete all pre-cleaning tasks, including preparing the housekeeping cart with necessary supplies.
  • Remove all waste and soiled linens from guest rooms.
  • Perform additional tasks as assigned by supervisors or management.
  • May involve disassembling furniture or items in guest rooms for deep cleaning purposes.
  • Deep cleaning duties may include changing air conditioning filters, cleaning coils, touching up paint, and repairing minor furniture scratches.

Qualifications:

  • High School diploma or equivalent preferred, along with experience in hospitality or a related field.
  • Strong attention to detail and effective communication skills, both verbal and written.
  • Ability to convey information clearly and make quick, accurate decisions.
  • Capable of working well under pressure in a fast-paced environment.

Property Overview:

The DoubleTree by Hilton at the Entrance to Universal Orlando offers modern accommodations and a variety of amenities. Guests can enjoy our signature chocolate chip cookie as a warm welcome, reflecting the exceptional service they can expect during their stay.

Located conveniently near popular attractions, our hotel features several dining options, including a full-service Starbucks and a restaurant serving a range of American cuisine.

Our facilities include a fitness center, a junior Olympic-sized pool, and extensive meeting spaces, making it an ideal location for both leisure and business travelers.


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