Customer Service Representative

7 days ago


Texas City, Texas, United States Brookshire Grocery Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Associate to join our team at Brookshire Grocery Company. As a Service Associate, you will play a critical role in providing an exceptional shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide friendly and courteous service to customers, answering questions and resolving issues in a timely and professional manner.
  • Checkout Operations: Accurately process transactions, handle cash and credit transactions, and maintain a clean and organized checkout area.
  • Inventory Management: Ensure that products are stocked, displayed, and rotated properly throughout the store, and report any discrepancies to management.
  • Store Maintenance: Maintain a clean and safe shopping environment, including the fuel station, and report any maintenance issues to management.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous customer service experience preferred.
  • Certifications: TABC/LACT certification, Food Handler certification, and Fuel Operator C certification required.
  • Skills: Basic knowledge of cash handling, inventory management, and customer service principles.
Work Environment

Our store operates in a fast-paced retail environment, with a moderate noise level and occasional exposure to extreme temperatures and weather conditions.



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