Customer Service Representative
7 days ago
We are seeking a highly motivated and customer-focused Service Associate to join our team at Brookshire Grocery Company. As a Service Associate, you will play a critical role in providing an exceptional shopping experience for our customers.
Key Responsibilities- Customer Service: Provide friendly and courteous service to customers, answering questions and resolving issues in a timely and professional manner.
- Checkout Operations: Accurately process transactions, handle cash and credit transactions, and maintain a clean and organized checkout area.
- Inventory Management: Ensure that products are stocked, displayed, and rotated properly throughout the store, and report any discrepancies to management.
- Store Maintenance: Maintain a clean and safe shopping environment, including the fuel station, and report any maintenance issues to management.
- Education: High school diploma or equivalent required.
- Experience: Previous customer service experience preferred.
- Certifications: TABC/LACT certification, Food Handler certification, and Fuel Operator C certification required.
- Skills: Basic knowledge of cash handling, inventory management, and customer service principles.
Our store operates in a fast-paced retail environment, with a moderate noise level and occasional exposure to extreme temperatures and weather conditions.
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