Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, preventing loss, and ensuring a safe and secure shopping environment.
Key Responsibilities- Provide excellent customer service, greeting and thanking customers, and assisting with purchases and returns.
- Verify purchases and prevent loss by monitoring store entrances and exits.
- Assist with returned items and maintain a clean and organized store environment.
- Work collaboratively with other team members to achieve sales and customer satisfaction goals.
As a Customer Service Representative at Walmart, you will enjoy a range of benefits, including:
- Competitive hourly wage
- Performance-based incentive awards
- Health benefits, including medical, vision, and dental coverage
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance
- Paid time off, including parental leave, family care leave, bereavement, jury duty, and voting
- Short-term and long-term disability, company discounts, and more
At Walmart, we are committed to helping our associates grow and succeed. As a Customer Service Representative, you will have access to:
- Live Better U, a Walmart-paid education benefit program
- Competitive pay and performance-based incentives
- A supportive and inclusive work environment
To be successful in this role, you will need:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Ability to work a variety of shifts, including evenings and weekends
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