Customer Service Representative

2 months ago


Missouri City, Texas, United States Walmart Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, preventing loss, and ensuring a safe and secure shopping environment.

Key Responsibilities
  • Provide excellent customer service, greeting and thanking customers, and assisting with purchases and returns.
  • Verify purchases and prevent loss by monitoring store entrances and exits.
  • Assist with returned items and maintain a clean and organized store environment.
  • Work collaboratively with other team members to achieve sales and customer satisfaction goals.
Benefits

As a Customer Service Representative at Walmart, you will enjoy a range of benefits, including:

  • Competitive hourly wage
  • Performance-based incentive awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off, including parental leave, family care leave, bereavement, jury duty, and voting
  • Short-term and long-term disability, company discounts, and more
What We Offer

At Walmart, we are committed to helping our associates grow and succeed. As a Customer Service Representative, you will have access to:

  • Live Better U, a Walmart-paid education benefit program
  • Competitive pay and performance-based incentives
  • A supportive and inclusive work environment
Requirements

To be successful in this role, you will need:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to work a variety of shifts, including evenings and weekends


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