GenAI Copilot Product Manager
2 weeks ago
Position Overview:
As the Product Manager and Service Owner for the GenAI Copilot solution at Booz Allen Hamilton, you will play a pivotal role in the deployment, integration, and extensive adoption of this cutting-edge SaaS technology. Your primary responsibility will be to enhance the utilization of Microsoft Copilot, ensuring its benefits are effectively communicated to stakeholders while aligning its strategic direction with vendor updates and organizational objectives.
Key Responsibilities:
- Lead the training and support teams to ensure a seamless user experience.
- Collect and analyze user feedback to guide product enhancements.
- Collaborate with internal teams, market-facing colleagues, and external partners to refine data-driven adoption strategies.
- Promote excellence in usage and adoption while developing improved Copilot solutions.
- Analyze trends to inform strategic planning and develop an employee AI strategy for Copilot, aligning with future implementations and broader organizational goals.
Qualifications:
- 8+ years of experience in product management within software, particularly in digital transformation or large-scale software deployments.
- Expertise in change management, training, and user adoption methodologies.
- Experience managing enterprise-level accounts.
- Strong analytical and problem-solving skills for data interpretation.
- Familiarity with GenAI technologies, including Microsoft 365 Copilot or ChatGPT.
- Proven ability to translate data and feedback into continuous improvements and strategic plans.
- Strong influence and navigation skills within complex organizational structures.
- Demonstrated success in driving usage and adoption in a business environment.
- Bachelor's degree in a relevant field.
Preferred Qualifications:
- Experience with the Microsoft 365 productivity suite and its ecosystem.
- Knowledge of government contracting processes and regulations.
- Experience in managing vendor relationships to foster productive partnerships.
- Understanding of data protection practices to ensure sensitive information security.
- Knowledge of automation and system integration concepts.
- Excellent verbal and written communication skills.
- Strong interpersonal skills for effective engagement across all organizational levels.
- Proven collaboration skills with a history of successful stakeholder partnerships.
- Project Management Certification, such as PMP or Change Management.
Career Development:
Booz Allen Hamilton is committed to your professional growth, offering various opportunities for career development, including upskilling programs, tuition reimbursement, and mentoring.
Work Environment:
Our people-first culture emphasizes flexibility and collaboration, whether in-person or remotely.
Equal Opportunity Employer:
Booz Allen Hamilton is an equal employment opportunity/affirmative action employer that values diversity and inclusion in the workplace.
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