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Product Design Manager, Experience Design

2 months ago

Bloomington, Illinois, United States Mediabistro Full time
About the Role

We are seeking a highly skilled Product Design Lead to join our Card Servicing Experience design team at Mediabistro. As a Product Design Lead, you will be responsible for overseeing our platform design system and governance processes, ensuring that our product feature set is expanded in a methodical and systematic way.

Key Responsibilities
  • Strategy & Planning
    • Product alignment - creating direction and facilitating product partnership while managing ambiguity and shifting priorities
    • Facilitation - planning and facilitating workshops with internal partners to deliver experiences that align business and user needs
    • Prioritization - engaging in strategic portfolio planning to set the product and design roadmap
    • User-centered - embracing and advocating for an experience mindset, reminding us all to focus on the user, even if our eyes are on the platform
  • Discovering & Delivering
    • Research - leading traditional and non-traditional design-thinking methodologies across the product delivery lifecycle, from foundational user research through usability
    • Collaboration - partnering with technology, product, and the business to uncover needs and translate them into engaging, simple, intuitive, and scalable design patterns
    • Storytelling - evangelizing the value of a systems-mindset, influencing partner adoption and making it easy to realize business impact
    • Form & Function - demonstrating robust knowledge of UX best-practices, having a sharp and highly critical eye for visual design, and balancing those with what is needed functionally and what can be built realistically
    • Quality - ensuring alignment to patterns and best practices through oversight and periodic experience review
    • Guidance - becoming the subject matter expert on pattern usage and approved practices, and providing methods that enable designers and partners to obtain your guidance as they make experience enhancements
    • Building - delivering reusable components and patterns via high-fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues
  • Leadership
    • Enabling easy adoption of and evangelization for using approved patterns and practices
    • Teaching the mindset for identifying when to create new patterns and when not to
    • Owning and facilitating the design system contribution model between design, product, and tech
    • Forming relationships with broader design system teams and thinking strategically about how to plan for eventual cross-business standardizations
Requirements
  • 8 years of experience in a Product Design role
  • 3 years of experience building and scaling design systems
  • 3 years of experience using Figma and its advanced features
  • 5 years of experience working with cross-functional teams-including Product, Tech and Design - to deliver experiences to market with shared alignment
Preferred Qualifications
  • Experience designing for cross-channel experiences
  • Experience designing for enterprise products
  • Experience working with design system CMS products, such as Storybook
  • Experience growing junior product designers