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Client Relations Specialist

2 months ago

Seattle, Washington, United States Florida Tile Full time
Position Overview

The Client Relations Specialist plays a crucial role in ensuring customer satisfaction and operational efficiency. This position involves managing customer inquiries and processing orders received through various channels, including in-person interactions, phone calls, and online platforms.

Key Responsibilities
  • Facilitate the processing of customer orders with precision and attention to detail.
  • Support the Branch Manager and other team members in daily operations.
  • Act as a liaison between customers and the company to resolve issues and enhance service delivery.
  • Maintain a thorough understanding of product offerings to assist customers effectively.
Qualifications

The ideal candidate will possess strong communication skills and a customer-focused mindset. Experience in customer service or related fields is preferred, along with the ability to work collaboratively in a team environment.

Company Overview

Florida Tile is dedicated to providing exceptional service and high-quality products to our clients. We value our employees and strive to create a supportive and dynamic workplace.