Accounts Receivable and Credit Operations Manager

2 weeks ago


Chicago, Illinois, United States Analytics8 Full time

Join Analytics8 as a Credit and Collections Manager


As a member of our team, you will have the unique opportunity to collaborate with a diverse range of organizations, from established Fortune 500 companies to innovative startups.

Each engagement presents distinct challenges, allowing you to enhance your professional journey while gaining insights into various sectors, enterprises, and technologies.


We seek individuals who are imaginative problem solvers with outstanding communication abilities, capable of bridging the gap between business language and IT frameworks.

Key Responsibilities:


- Engage proactively with clients and account teams to determine suitable credit conditions; cultivate relationships to mitigate potential bad debt risks.

- Oversee the evaluation of customer risk and the establishment of appropriate credit limits.


- Conduct comprehensive credit assessments, including analysis of credit bureau information, payment histories, and financial statements to gauge customer risk levels.

- Utilize data analytics to identify credit risks and develop forward-thinking strategies that align with corporate objectives.


- Continuously refine credit strategies by leveraging industry best practices while aligning with sales initiatives.


- Facilitate the seamless integration of newly acquired entities into the credit framework.


- Regularly reassess customer creditworthiness.


- Manage the processing, verification, and recording of customer payments and transactions related to accounts receivable.


- Monitor accounts receivable and identify overdue accounts.


- Reach out to clients with overdue balances to either collect the owed amounts or negotiate payment plans.


- Address customer inquiries and complaints regarding billing issues.


- Generate periodic reports detailing the status of outstanding accounts and repayment efforts.


- Build and maintain professional relationships with existing clients, ensuring consistent communication about outstanding receivables.


- Escalate significantly overdue accounts to senior management following established protocols.


- Actively pursue solutions to challenges and identify opportunities for enhancements in the collections process.

Qualifications:


- Exceptional organizational skills with strong oral and written communication and negotiation capabilities.


- Detail-oriented with the ability to manage multiple tasks efficiently.


- Minimum of 5 years of experience in credit and collections.


- Proficient in Excel, including pivot tables, VLOOKUP, and formulas.


- Familiarity with Sage Intacct and Salesforce is advantageous.


Analytics8 is an Equal Opportunity Employer.



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