Accounts Receivable Specialist, Legal Sector
2 weeks ago
The Accounts Receivable Specialist at Swanson, Martin and Bell plays a pivotal role in managing client accounts and ensuring timely collection of outstanding balances. This position requires a proactive approach to account management and a commitment to maintaining strong relationships with clients and internal teams.
Key Responsibilities:- Account Management: Oversee a portfolio of accounts, conducting regular reviews to monitor aging balances and initiate collection efforts.
- Receivables Resolution: Engage in thorough research and analysis to resolve outstanding receivables and address client inquiries effectively.
- Collaboration: Work closely with the Cash Receipts and Billing departments to address and resolve disputes related to unpaid invoices.
- Relationship Building: Foster and maintain professional relationships with attorneys, billing staff, and cash receipt teams to facilitate smooth operations.
- Contact clients regarding overdue invoices and take necessary actions to rectify payment issues.
- Provide management with updates on credit-related matters, including bankruptcy notifications and bad debt assessments.
- Compile detailed reports for management on accounts recommended for collections, including comprehensive account histories and supporting documentation.
- Ensure accuracy in processing charges, payments, and adjustments within the billing system.
- Document all relevant information in the billing system for future reference and clarity.
- Support the Accounts Receivable Department with clerical tasks, including generating statements and invoices.
- Contribute to a collaborative team environment to meet departmental goals and deadlines.
- Resolve legitimate deductions and discrepancies as they arise.
- Prepare and update collections reports on a weekly or monthly basis.
- Analyze client disputes and recommend effective resolutions.
- Monitor compliance with contract terms and conditions, notifying clients as necessary.
- High-energy individual with a professional demeanor in all client interactions.
- Minimum of 2 years experience in high-volume collections is essential.
- Exceptional organizational skills are required.
- Experience in a law firm setting is advantageous.
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