Accounts Receivable Specialist

1 week ago

West Chicago, Illinois, United States The Jel Sert Company Full time

About The Jel Sert Company

For nearly a century, The Jel Sert Company has dedicated itself to producing premium, value-driven food and beverage products that foster connections among people. Recognized as a Great Place to Work, we are seeking a committed and enthusiastic individual to fill the role of CREDIT/COLLECTION ANALYST. If you value a workplace that promotes personal development, accountability, and a collective mission to create exceptional products, then this opportunity may be for you.

Position Overview

The Credit/Collections Analyst is responsible for the precise posting of cash and credit transactions within the Company's ERP system. This role involves organizing daily collection efforts and reaching out to clients to gather payment details for outstanding balances. The analyst will also investigate and compile credit information to assess the risk associated with extending credit to new clients. Furthermore, the position entails reviewing existing credit files to evaluate current and potential risks and conducting special research on accounts as necessary.

Key Responsibilities

  • Inputting cash receipts, ACH, and manual deposits into the Accounts Receivable system.
  • Adjusting invoices to reflect discrepancies in discount amounts.
  • Creating debits on customer accounts for deductions or short payments, assigning appropriate reason codes.
  • Verifying and reconciling daily cash receipts.
  • Collecting missing documentation required for processing deductions during cash application.
  • Researching credit applications and existing accounts using D&B, National Food Group, and other reports to make informed credit decisions.
  • Engaging with brokers, DSMs, or customers to obtain necessary information for new credit applications or updates on existing accounts.
  • Contacting banks and trade references to gather credit information on new and existing accounts.
  • Maintaining customer files in QAD/MFG Pro to ensure all required information is collected.
  • Reviewing customer orders flagged for credit review and conducting necessary research to process order releases.
  • Establishing daily collection schedules and contacting customers regarding overdue balances.
  • Gathering statements of account for customers who suspend payments due to credit balance issues.
  • Verifying all Jel Sert invoices and ensuring all unauthorized deductions are documented.
  • Responding to credit department reference inquiries as needed.
  • Providing invoice copies and proof of deliveries upon customer request.
  • Assisting with special projects as assigned by the Manager.
  • Providing backup support for other departmental functions as required.

Qualifications

  • A minimum of 2 years of experience in a credit/collections role.
  • Strong analytical and numerical skills.
  • Extensive experience in credit analysis, including evaluating customer creditworthiness.
  • Familiarity with basic accounting principles.
  • Some college coursework is preferred.

Skills and Abilities

  • Accurate data entry with minimal errors.
  • Excellent communication skills for effective interaction across various functional groups.
  • Strong interpersonal skills, approachable and adaptable.
  • Resourceful problem-solving abilities.
  • Strong organizational and time management skills, capable of working independently or collaboratively.
  • Proficient in Microsoft Office, particularly Word, Excel, Teams, and Outlook.
  • Experience with ERP systems is required; familiarity with QAD or Exceedra is advantageous.

Benefits

  • Comprehensive Medical/Dental/Vision Insurance.
  • 401(K) & ROTH Plan with Company Match.
  • Life Insurance coverage.
  • Aflac Supplemental Insurance options.
  • Paid Time Off and Paid Holidays.
  • Employee Assistance Program.

Perks of Employment

  • Opportunities for Training and Career Development.
  • Referral Program incentives.
  • Tuition Reimbursement for further education.
  • Discounts on our products.
  • Health Club Membership Reimbursement.
  • Engaging Company Culture with various activities.
  • Employee Service Awards.
  • Commitment to Company Philanthropy.

Work Environment

This position is primarily remote, with occasional requirements to attend office meetings and offsite team events.

Impact on Company Success

This role is crucial for ensuring timely collections of customer receivables and efficient processing of new customer applications.

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