Branch Relationship Manager

1 week ago


Stamford, Connecticut, United States Telhio Credit Union Full time
Job Title: Branch Relationship Manager

At Telhio Credit Union, we are seeking a highly skilled and experienced Branch Relationship Manager to join our team. As a key member of our retail banking team, you will be responsible for leading and managing a team of professionals to deliver exceptional customer service and drive business growth.

Key Responsibilities:
  • Lead and manage a team of Relationship Bankers and Tellers to achieve sales and service targets.
  • Develop and implement strategies to drive business growth and improve customer satisfaction.
  • Collaborate with other departments to ensure seamless delivery of products and services to customers.
  • Manage and maintain accurate records and reports to track team performance and customer interactions.
  • Provide coaching and training to team members to enhance their skills and knowledge.
Requirements:
  • 5+ years of experience in retail banking or a related field.
  • Proven track record of success in leading and managing teams.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
What We Offer:
  • Competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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